Rich T.
Yelp
I am generally reluctant these days to post too much that's negative about restaurants in the midst of a devastating pandemic. However, I would like to note that this particular restaurant does need to have a little bit of an attitude adjustment in terms of its welcoming environment.
The place is indeed very welcoming aesthetically, it just seems like a nice place to plop down and have breakfast, either inside or outside. However, when we inquired as to where we need to check in to sit outside, the host was rather gruff and barked "you need to talk to me, you can't just sit outside."
OK, not the end of the world, but it did take a while for us to put our order in, and when our order was finally put in, it took FOREVER to arrive and we were hungry and had a bit of a time crunch. Not much communication from the staff, no real apologies, just waiting and waiting and waiting. Again, I understand that staffing in restaurants is very challenging these days, but I would've appreciated a little bit more communication and a little bit of contrition (I certainly would not begrudge them given the circumstances of the world today).
Anyway, the saving grace for this place is that I ordered a smoked salmon platter and it was excellent! Nice fresh locks, a nice bagel., Really good food.
Back to the attitude thing, as we were leaving and had to make our way through a small throng of people, that same gruff host kind of grunted at us again instead of thanking us for our patronage.
Clearly this place has a lot of potential, I would just like to see them work on those small gestures that can leave a matting impression on diners.