Nancy B.
Yelp
For our son's 26th birthday, his father suggested that we take him, his girlfriend, and one of his friends to the Capital Grill in the Met Life (I still prefer to say "Pan Am," because I'm that old! :) ) building. He and our son are serious carnivores; I'm not, but I do love good seafood.
I honestly assumed that the restaurant would be stodgy, pretentious, tourist-oriented, and overpriced (yeah--it's expensive, but actually well worth the prices). So I was happily surprised from the moment we were brought to our table (by a seriously gorgeous and pleasant young woman) to the end of the meal.
I won't say much about the food itself except that everything we ordered (which was a LOT!) was absolutely delicious. But it was the service that made our experience exceptional.
Our waiter, Bennett Holmes, and the man assisting him by making sure our water glasses were always full, etc. (I'm sorry, but I don't remember his name), were incredible, and made my assumption about the "feel" of the place change immediately. They were friendly, thoughtful, knowledgeable, and FUN, and the service they provided was impeccable. They made what was already a delicious meal in a lovely setting a truly enjoyable experience, with ZERO of the pretentiousness that can come with eating at expensive restaurants in NYC.
And the jazz that played throughout our meal made it even more enjoyable.
Again, the Capital Grille is expensive and not a place where most people can afford to eat on a regular basis, but our meal and the service made it worth every penny. Our son loved it, and that meant everything to us. For our next very special occasion, it will be a first choice--especially if we can have Bennett and his assistant as our servers again!