Christopher B.
Google
We booked the GOTT for a late lunch for my son's 21st birthday. On the way to the restaurant, the traffic was very heavy. Rather than risk turning up late, I called the GOTT to let them know. At this point, I was told that they stopped serving at 3 pm, the same time as our reservation, so we wouldn’t be able to eat. In the spirit of being fair, when I said that they had accepted my booking for 3 pm and that it was my son's 21st birthday, they did call back and offer to cook us ‘something’ from the menu, but we would have to choose there and then as we were driving along.
Given the special occasion, we had no desire to start looking at menus whilst driving along the A34, and even less desire to be rushed once we had arrived. We therefore cancelled and went to the Hotel Du Vin in Winchester, who couldn’t have been more accommodating or more lovely.
Over the years, we have been a loyal customer of the GOTT, but no longer, as they have lost our business forever after doing an excellent job of trying to ruin my son’s special day.