Sam W.
Yelp
Fourth of July weekend ruined by Ruschmeyer's. I'm praying that this restaurant goes out of business by the time next summer rolls around. Not only is the service horrible, but the food is a disgrace.
My seven girlfriends and I decided to reserve a table a month in advance for dinner over July 4th weekend with 9:30 PM being the only available time. One full week later, we were told over email that we have no choice but to follow a pre-fix menu; this $95 forced pre-fix menu was sent as an attachment in this email from the restaurant manager (this did not include any drinks, just three courses). When I shared the limited menu with my group of seven, we thought it might be best to cancel our reservation and go somewhere where we had a full menu of options. We were then advised that if we cancel, we would be charged a $300 cancellation fee and thus had to keep the reservation.
When arriving to the restaurant, we were seated in a table meant for 6, when were actually 8, and had to uncomfortably squeeze in order to fit at the table. We were then shown a menu that was entirely different from what was emailed to us and was in fact much smaller giving us no alternatives. We would be served kale salad & burrata for appetizers, pizzas for the second course, and fish-only entrees. Meanwhile, we had one person with dairy and gluten allergies and one with an intolerance to fish at our party, giving those attendees no options for dinner.
Our waitress was pleasant and worked some magic to get the fish intolerant girl in my party the steak entree from the original menu we were given from the email. Unfortunately this steak tasted like eating salt mixed with hard ketchup. For the other girl in our party who was gluten-free and dairy-free, the only option she had was kale salad as her appetizer and another salad as her entree, nothing else while the rest of us were eating the pizzas and burrata. We ended our meal with some freezing cold bread pudding, if that's what they'd like to call it. I would rather call it a cold block of soft bread with some blueberries added in to make it look pretty.
Let's discuss the terrible bathroom situation. One girl in my party made the bold decision to use the restroom right after our second course, the pizza, came to our table. (Side note- the pizza was the only tasty food item we had, but then again, how can a restaurant mess a pizza up?) She waited on this two-stall bathroom line for longer than 45 minutes. This small bathroom is a huge problem for the restaurant, since the people on the bathroom line is a mix of the bar-goers and restaurant-goers. How does a huge restaurant/bar have only two toilets for women? I feel like the bathroom line taking up the entire length of the bar alone must be something illegal, but what do I know. By the time she got back to our table, 45 minutes later, we were still sitting in front of the pizzas that we finished 40 minutes prior. The service was pretty much laughable.
This three hour dinner ended up being $166 per person, which included a drink for each person and a tip for our waitress who was clearly being overworked that night, handling too many tables. To say that Ruschmeyer's is a disaster of a restaurant is an understatement. Please, get out of business!