Ryley Young
Google
I’d like to update my initial review with more clarity and context. I came in with a large group and was surprised by the way we were greeted. The bartender immediately shouted that he would be ID’ing everyone. While I understand and respect that this is part of the job, the delivery came off as annoyed rather than welcoming — especially for someone like me, who had never been to this establishment before.
Later, I ordered a High Noon and was charged $12. That price felt steep, especially considering there were $4 well drinks being advertised at the same time. I take accountability for not asking about the price beforehand, but it was a frustrating moment nonetheless.
What made the situation worse — and ultimately confirmed I won’t be returning — was what happened next. A bartender who had served me came outside, interrupted a conversation I was having with other patrons, and directly confronted me about the review I had left. While she wasn’t outwardly rude, she told me I had no reason to be upset, that High Noons are just expensive, and implied I should remove my feedback.
As someone who’s worked in the service industry for over eight years, I found this behavior incredibly inappropriate. I’ve never known a business — bartender, manager, or otherwise — to seek out a guest in person and confront them over an honest review. Feedback is part of working in hospitality, and approaching a customer like this only reinforces the feeling of being unwelcome.