The Ladies Room

The 1-star review was from the wildly unprofessional and aggressive attitude you approached my girlfriend and I with. A couple key facts: 1:Your store was empty at the time. 2:She took a photo of a humorous sign you had to send to her sister and let her know about the store. It was an honest mistake, she put her phone away at which point I said "No problem, she was just texting her sister back" I was polite and trying to defuse the situation but you continued with the attitude so we immediately left. We also don't appreciate being characterized as 'not real customers' although you are correct after your completely unprofessional display you made that a reality.

If you’re looking for the perfect mix of elegance and excitement, this is the place to shop! The selection of lingerie is stunning—flattering, high-quality, and available in styles that range from sultry to sophisticated. And if you’re in the market for a little something extra, their collection of adult accessories is top-notch (because why settle for anything less than the best?). The staff is fantastic—knowledgeable, discreet, and always ready to offer recommendations without making anything awkward. Whether you’re shopping for yourself or picking out a gift, this place makes the whole experience fun, comfortable, and, dare I say, inspiring. Highly recommend!

This review is for their mall location (18+) Excellent selection of products, name brands, and I had zero issues with staff here. Felt very comfortable browsing even though I came in for something specific. Product selection here is better vs their competitor down the street is my opinion after visiting. I have been an adult product reviewer for a few years so I am very picky. Yes I was immediately asked for my ID upon walking into the store. No problem. Some laughter was exchanged as we kept accidentally dropping it. After ID checked, was told to let her (unknown name) know if I needed help with anything and that was it as I didn't really need help. Nobody was rude or overly friendly, but straightforward, which was appreciated. Anything more feels awkward. It was really great I was informed about the manufactor's product warranty with my purchase. Extremely helpful. They accept tap to pay. Easy checkout. Since it was approaching closing, I did not browse their lingerie but all looked very cute from display and pricing signs showed as affordable. Adult products are properly priced according to their brands. Saving money with adult products can indicate that stores sell counterfeits so that's not an issue here. Also they wouldn't be informing about warranty. This was the biggest green flag for me with shopping here. For that reason I'd absolutely come back if need. Detailed review to say in short, I do recommend shopping at this location for your adult needs. Definitely will be back if I need anything again. Maybe even just come in again to browse the cute lingerie. Many options! Highly 'satisfied' and discreet black bag for my purchase too thank you ;) /Extra opinion based from other reviews.. For their location in mall. Yes all kids can keep out and ignore no matter what their ages. There is no reason for minors to shop or be in here. Nothing for their eyes to see. This is not themed like Spencers that went out of business. Be respectful and keep your youngings out. Many reasons but really it could be not safe for them and it could make other customers feel uncomfortable if needing to inquire for help. Business owners are not the problem here. Their strictness with age does really help the shopping experience overall when done right. Manual ID checking isn't always perfect.

Been here a couple times and it’s always a wonderful experience. The owners are amazing and enjoying talking to their customers about the products to ensure the best experience. Highly recommend this place for your unique purchases.

If I could give negative stars I would in a heart beat. Seems as though I’m not the only one who had an extremely unpleasant experience within seconds of being in this store. I came into the store looking to hopefully find something that made me feel confident and sexy again after having a baby a few months ago (if you’re a woman who’s had a baby then you KNOW how hard that is). Within seconds of entering the store, only being about 2ft away from the door looking at lingerie, a lady came up behind my friend and I. When I turned around and she saw I had my BABY strapped to me (who by the way was sleeping) she got a very nasty attitude stating that he couldn’t be in the store. HES 3 MONTHS OLD! He still can’t even see clearly! I looked her dead in the eye and said “but you’re in a MALL” to which she proceeded to respond with even more attitude and nasty condescending tone saying that you have to be 18 to be in the store. I would understand if he was older like 1 but he’s an INFANT and you’re in a MALL which is a family friendly setting. I am 27 years old so plenty old enough to be in that store and was willing to drop some serious $$ and now she will never get my business.

I would give negative stars if I could. I was here when it first opened, but an 8 year old was behind the register, so I left. Today, and I am in the parking lot crying as I’m typing this, I went to go inside and the door was locked. A lady opened the door and asked me to get a mask, which is totally fine. Then she said I can’t bring my purse in the store and if I have a wallet, she will hold it. I said okay no problem I’ll be right back…that’s kind of strange. And she yells, “actually never mind” and slams and locks the door. My jaw dropped in disbelief. Not only did you make a bad first and second impression, you lost a sale, which makes no sense. I hope karma catches up to you and that you learn how to treat people , but then again if I was that decrepit and disgusting I would probably be nasty and rude too❣️

No stars would be better suited. We were in the store for less than a minute before we were IDed and she didn’t accept the photo of my Id that I have literally used at doctors offices and proceeded to argue with me and my girlfriend. So, felt very homophobic, no scanner to prove IDs are real or not, nor any customer service skills. Don’t stand on my toes and argue next time. Awful. Don’t bother shopping here.

I Love shopping at The Ladies Room! I always get my Flintts Mints here when Im at the mall! Delores always treats me like family!