Eliza L.
Yelp
I just want to say how awful my experience was with Hamby's for my wedding on 09/21/2019. My mother-in-law offered to pay for catering for us but she said she wanted to go through Hamby's because she knew and loved them. Caroline Stevenson was great throughout the process, but when it came to day of, the staff and food was terrible. Let me just say that I had a wedding planner but something happened with her last minute so I had to start from scratch on everything about a month and a half before the wedding. It was beautiful though and I loved the way it turned out. But the day of the wedding, multiple party guests and members of my bridal party heard them make rude comments about my wedding, one of them I even heard as the girl did not know I was inside the house while she was making the comment to another staff member. There was a fight between my photographer and a staff member when he asked if they could make us plates as we could not break away from people long enough to make our own. We were told this would be provided to us. The woman who I caught making the comment on how "ugly and lame" my wedding was kept dancing with my fifteen year old brother-in-law and singing loudly most of the time, the only time I saw her doing her job, she was spilling trash all over the yard because she wouldn't stop dancing long enough to hold the trash stably. A party guest got yelled at when they threw a can away that they weren't aware had liquid left in it because they "couldn't take the trash out anymore since there was liquid in it." It not only embarrassed my party guest, but it was not told to us beforehand that we weren't able to use the same trash can they used, even though we provided the trash can and trash bags! I just want to stress how badly my husband and I were treated because they have no idea what their clients go through to make this day happen, or what they are going through in their everyday lives. The day before I had to put my two year old dog down who was my child with very little warning that it was going to happen. I was struggling to be happy on my own wedding day after experiencing such a deep loss to me, then to hear those comments being made about my wedding was a kick in the gut. I worked my butt off, spent a lot of time, effort, and money as well as our family who helped to pull this together, to only have those disrespectful comments be made. The sliders were dry to the point my guests couldn't eat them and the Mac and cheese was burnt. It was not what I had eaten in my taste test. They were paid almost $7,000 for the food and service, but it was a waste as I wish they would have never even shown up. They made me feel terrible on my wedding day when I had put together a damn beautiful wedding that I had to start from scratch not long before that.
Update-- I was emailed back and they offered to put $500 credit for "the next time I'd like to use them." Which does not help as this was my first and last time using them. I will NOT book with them ever again so a $500 credit does me no good, and not even close to what I spent booking them.