The Orleans Hotel & Casino

Hotel · Bracken

The Orleans Hotel & Casino

Hotel · Bracken

2

4500 W Tropicana Ave, Las Vegas, NV 89103

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The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null
The Orleans Hotel & Casino by null

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Casino, bowling, movie theater, restaurants, bars, concert arena  

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4500 W Tropicana Ave, Las Vegas, NV 89103 Get directions

orleanscasino.com
@orleanscasino

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4500 W Tropicana Ave, Las Vegas, NV 89103 Get directions

+1 702 365 7111
orleanscasino.com
@orleanscasino
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@orleanscasino

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Last updated

Aug 17, 2025

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Nevada allows vaccinated people to go without masks, following CDC guidelines - Eater Vegas

"The Orleans allows vaccinated customers to leave the mask at home, but businesses can still require that everyone wears a mask." - Susan Stapleton

https://vegas.eater.com/2021/5/14/22435574/nevada-allows-vaccinated-people-masks-following-cdc-guidelines
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@eater

Restaurant bar specials National Finals Rodeo 2018 Las Vegas - Eater Vegas

"The Orleans provides rodeo drink specials available across its casino floor and restaurants, featuring various beers, cocktails, and whiskey options, along with special dinners and tastings during the NFR." - Susan Stapleton

https://vegas.eater.com/2018/12/4/18125113/restaurant-bar-specials-national-finals-rodeo-nfr-2018
View Postcard for The Orleans Hotel & Casino

paul bolda

Google
Stayed here 3 nights is your basic king room. I got there at 1 pm and was able to get in the room with no early fees. The bed was very comfortable. I like the fact that there is room for a couch too. The tub/shower didn't drain well, but other than that it was good. The pool area is nice, but the hot tub had only a couple of jets working. The food is pretty good here, and so is the offerings at the food court. The casino is, of course, smoky but you get used to it. The machines have pretty good payouts here. I was pretty much up the whole time. It wasn't until my last hour of my last night of gaming that I went down playing slots. If you want fancy fancy, stay on the strip. Of you want a good bang for your buck stay here where they know how to treat gamblers.

ARNEL DELEON

Google
A great off strip property that offers all sorts of amenities and has for decades. Boyd knows how to take care of its customers. The rooms are clean and spacious, comes with a couch. The pool is welcoming and relaxing. Their bowling alley is fun and reasonably priced. The resort itself is large enough to not have to go anywhere else. Sadly, the TGIF has closed. Always a good time at the Orleans.

samdX6271QE

Google
Stayed for 3 nights- had a queen double room overlooking the strip. Room was great size, clean and very comfortable. All staff we met were super helpful. Great amount of free parking. As hotel just off strip, you will need to get Uber or similar but this was always quick and cost roughly $10 with tip. Would definitely stay again.

Nick Vicino

Google
I had a great experience at The Orleans Hotel & Casino. The room was clean, comfortable, and spacious. The hotel itself has a lively vibe with plenty of amenities, and the pool area was a highlight—perfect for relaxing! The location was convenient, and the staff were polite and helpful throughout my stay. I especially appreciated the value for the price. Would definitely recommend to anyone visiting Vegas!

blumay

Google
Stayed for one night on a quick getaway. Never been, thought I’d try something completely different vs always staying at big names on strip. Was absolutely surprised how good it was. Super clean,|Great rooms for the money, easy valet, fantastic casino with a lot of choices and they will pay. Staff was super friendly. Even had a Fuddrucker’s burger since I thought those went out of business. Give it a shot.

anndQ3759WW

Google
I am writing to express my profound disappointment regarding a recent stay at your hotel. My husband and I were in town specifically for a bowling tournament and were grateful for the opportunity to book at a discounted group rate.||Upon checking in around 9:00 PM, we found our room to be dark and noticeably outdated. While we initially overlooked this, attributing it to the discounted rate, our frustrations began to mount later that evening. After dropping off our luggage, we decided to play a few games to unwind after our five-hour flight.||However, when we returned to our room after midnight, I attempted to take a shower and discovered the water was excessively hot, making it unusable. We immediately contacted the front desk to report the issue. As I was already in my sleeping clothes, I was uncomfortable with an engineer entering our room to fix the problem, so we were moved to a different room instead. We had to move all of our belongings ourselves, and no assistance was offered, which was particularly frustrating given that we needed to wake up early for our tournament the next morning. Unfortunately, this significant disruption resulted in us being late for our scheduled tournament.||Out of sheer frustration, I spoke with the front desk manager the next day and explained the entire situation. The manager offered a $46.00 compensation, which I accepted, believing that any compensation would be helpful. However, upon checkout, a different front desk agent informed us that the discount was only $24.00, stating that our rate was already discounted and a note saying resort fee waived. The front desk staff also seemed annoyed by our frustration throughout these interactions.||I was very disheartened by the poor service we received during our stay. I strongly believe that all guests, regardless of their rate, deserve to be treated with friendliness and respect. I sincerely hope your staff receives proper training on how to handle similar situations in the future, as hospitality is, after all, your business.||Pearlon and Ann Dizon

George Thao

Google
Never Again – Disorganized and Frustrating Stay I had a terrible experience during my recent 4-night stay at The Orleans. I booked a double queen room, but the problems started right at check-in. The front desk agent seemed distracted and confused. He didn’t give me my room keys until I asked, then asked me what my room number was—though he never told me. He handed me two keys with no sleeve or room info, and I had to ask what room I was in. When I got to the room, I discovered it was a king bed—not the double queen I booked. I let it slide just to get on with my day, but I noticed the TV welcome screen had the wrong guest name, which was a red flag. I had also asked to have my brother added to the reservation for the next day since I’d be away at an event. The front desk said that was fine and took his name. The next day, my brother showed up—but the hotel couldn’t find the reservation under my name. He wasn’t allowed into the room and had to wait in the casino for 5 hours until I returned. When I got back, my key no longer worked. I went to the front desk and was told they couldn’t find my reservation. Eventually, they realized I had been checked into the wrong room the entire time. A manager fixed the issue and gave me new keys. On the third day, it happened again. My brother returned to the hotel early, and once again the key didn’t work. He had to wait several more hours. When I went to the front desk (again), they claimed there was no credit card on file—even though I provided one at check-in. I had to give my card again just to pay the resort fee and reactivate the keys. This stay was filled with poor communication, multiple front desk errors, and zero accountability. After all the inconvenience, we received no compensation—nothing. Would not recommend. Never staying here again.

Elizabeth Renteria

Google
It's an older hotel but very beautiful and pleasant! The staff are so kind and helpful. I felt very at home and will return. Rates are reasonable but be aware the are additional "resort" fees. Aside from that, as a single woman, feeling comfortable and safe is extremely important...I felt safe and comfortable. See you at The Orleans in Vegas!!
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Craig T.

Yelp
Staying at The Orleans Hotel & Casino a Boyd property. I got comps so this is my first time sleeping here . I gambled many times but haven't stayed here . Their rooms are very spacious maybe need to be renovated soon. They have a coffee counter which is called Java Vegas which sells Starbucks brand . They also have a food court which has Baskin Robins, Sabarro pizza and baskin Robbins and Fuddruckers which is a burger place . Orleans also has a Theater complex, and a Bowling center . The Orleans is located off the strip a little on West Tropicana. I could remember back in the day the Orleans use to have a Mardi Gras parade and employees use to toss beads from the 2nd floor . Next time while you're in Vegas stop by and support The Orleans Hotel and Casino. Also I won a 3.5qt pot promotion going while I was at the Orleans lol
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Ed M.

Yelp
Pros: For an off strip hotel this has everything you'd need. They have a variety of restaurants, a coffee shop, a bowling alley, a movie theater, fun zone for the kiddos, and multiple fast food options. The hotel rooms are slightly outdated but clean. They have an actual bathroom window that you can open for ventilation. I can say I've never had that in a Vegas hotel. The casino itself was spacious with plenty of alcohol options everywhere. Cons: the check in process had issues. When we did check in we were informed I had booked 2 rooms. I only booked one. I had to call the third party website I booked out of to see what happened. They charged me for one room but stated their system showed I initially tried to book and was unsuccessful. When I informed the hotel they gave me the one room but it left me some doubts they'd try to double charge me. Also, the resort fees. What I saved in booking this hotel (which was fairly economical) they charged me almost as much in resort fees. Vegas is getting a bit out of hand with that. I don't recall ever paying that much in resort fees ever. This is also not on the strip which made me skeptical. The room itself had slight issues. The water at the sink at times was super hot using the cold option. They also failed to refresh the room on one of the days which was a put off. We left for the day well before they started cleaning the rooms. Overall, I wouldn't rule out coming back. But I know it's not the most economical hotel off the strip. If that is the case I'd stay at a higher end property like Red Rock.
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Aaliyah H.

Yelp
This review is from a Business Trip POV and someone who doesn't gamble or party in Vegas. No better fit hotel than The Orleans for everything we needed, although we are not fans of the place having NO MICROWAVE?! That is a staple in hotels, but I get it, you want us to spend (more) money on food, but have you heard of leftovers? Literally, the first meal we ate was chipotle (since we're from Hawaii) and that guaranteed leftovers. What are we supposed to do? Eat it cold or find a microwave? YEAH, that is the biggest downside of this hotel. Other than that, they do come with minifridges, you just have to request it, but the ample parking, clean and spacious rooms, and multiple food and activities available makes this hotel pretty ideal for someone who came to Vegas with no intention of visiting the strip. Check in is also super easy and on a kiosk and since we were a part of 12 we kindly asked for rooms near each other and Kimberly/Katrina (sorry I forgot your name!) obliged. I've never tipped a front desk worker before, but she earned it - talk about service with a smile and great attitude. Whoever was working the Orleans check-in kiosk on Thursday afternoon sure made a great impression. Looking forward to coming back here in the future! Yes, even if you don't offer microwaves.
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Christina R.

Yelp
I haven't been in The Orleans Hotel & Casino in a minute! This off The Strip hotel is popular with the locals for the arena in the back, where they do various shows and concerts. I've never stayed at this hotel/casino but I have visited a few times, to eat, drink, gamble and mostly, go to the movie theater here. Parking was interesting, to say the least. I felt it was almost Mad Max style but that's not really the hotels fault. You won't find a parking garage here, just uncovered lots. It was really busy the night we came but were lucky enough to snag a good spot near the front entrance. There was a lot of parking by the arena, but it's hot out, and we didn't want to walk. You can also valet, which I saw a lot of "angry" cars give up circling and go to the valet. Walking in, it smells like late 1990's-early 2000's Vegas, so if you're into nostalgia, it's here for you. The décor is quite tacky, and let's be honest, the floating heads are actually kind of terrifying. But... it's also kind of cute and kitschy and I don't hate it. Think, "I've never been to New Orleans, but I've seen a lot of cartoons set there, let's decorate!" The hotel is huge, with a lot of bars and food options. The casino floor is also huge with many games to choose from. There are also a lot of entertainment options for people of all ages.
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John L.

Yelp
Just checked into my room and the toilet kept running so I check the tank and found 3 crack pipes. Told and showed front desk and they only gave us a room on the same floor. Ridiculous. I expect more after finding this in our room. Guess it must be the norm here? Very disappointing.
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Faye A.

Yelp
I love this hotel. 2nd time here. Just the fact that it's away from the strip and away from all of the Vegas chaos makes it a great spot. I've talked to other players and they call it the "locals spot" bc a lot of the people who come here are locals since they don't want to be around the Vegas traffic & chaos. Conveniently located on Tropicana Ave & Arville St and close to the 15 fwy. Just be careful if you're walking on Tropicana bc there are a lot of prostitutes walking the streets on Tropicana lol the hubby was approached when he was walking to EoS Fitness. The hotel itself is older and outdated but we still enjoyed our stay, esp if you're only here to get good comfortable sleep then this place is for you. We're not here during the day so it's ok. We got a room w 2 queen beds and there was a sofa and coffee table and sitting chair inside. The bathroom was also big but not updated. There is also a Rocky Mountain Chocolate Factory inside the hotel. Definitely our go to Vegas hotel when we come back here.
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Jon M.

Yelp
SERVICE & TRANSITIONS -- $28 early checkin fee before 2pm (overpriced & not worth it). Front desk is pleasant (better customer service than the lifeless Gold Coast Casino Hotel). So many elevator lifts but somehow still inconvenient & take ages to arrive... opening to grimly lit halls. The NOLA gimmick is cute in places, but mostly tacky. MVP employees: The hilarious valet boyz ROOM (strip view king) -- https://youtu.be/YcCLu9YrZwA First impression: Dingy & dusty. Turnover was questionable bc this couch had a really 'stale' odor & the room just didn't _feel_ clean. Dimensions were comfortably spacious for two, with sufficient tabletop space & other furnishings to sit on. Strip view was lackluster. BED -- meh Pillows were unpleasant due to a weak fill & lopsided shape. Sheets had an awful texture and could use a real comforter. The Sealy mattress did not shine under the conditions... BATH -- Just plain weird. Why are hangers & the ice bucket setup in here??? Crazy. An unusual location to designate for storage, esp since there's no ventilation/exhaust. Aggressively mediocre alcove combination-shower otherwise. TV/ENTERTAINMENT/ACTIVITIES -- ok. Dated standard definition LG TV ft a small low quality display. A slightly worse TV solution than the Gold Coast. The gaming floor is where it's at though: tons and tons of slots surrounded by interesting gift shops & chain food. It also didn't reek of must & smoke WI-FI & CELL RECEPTION -- As bad as their other casinos already covered. The BOYD Gaming buildings all equally suffer in this department. Nothing new to report. FOOD & DRINK -- Fridge is NOT included despite what any booking site suggests. It's a $33 fee. Room service menu is dense with entrees costing $15-24. It's odd that they serve a Philly Cheesesteak but 0 NOLA cuisines. Strange execution. Not the slightest bit allergen-friendly/aware so It's a pass anyway. in-room: microwave (mini) mini-fridge (small) coffee tea wet-bar mini-bar NOISE -- Far from soundproof. Slightly better acoustics than Gold Coast. LOCATION -- felt safe. Armed security on the casino floor & by elevators. No dedicated ride-share area so pickup can be difficult for new drivers. RATING/RECOMMENDATION Price: $91.98/night Was it worth it: no. Best part: the valet. It's a clone of the Gold Coast Hotel & Casino, with a tacky & unnecessary gimmick. Would not return nor recommend. 3/5
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Willie D.

Yelp
My last review still stands. The bartenders and dealers are all slow, don't pay attention and arent i terested in making your day or trying to hustle for money. The waitresses are rude and dismissive the bands here, have poor singers& no nightlife, the party pit is non existent, the rooms are messy, the restaurants besides ondori all blow, harhardly any player comps for locals playing. you figure you may as well just go to Cinemark. The theater is the only thing going okay here. Wanna bowl? Go to South Point. Want to gamble? Resorts world and gold coast got it better. Wanna eat? Anywhere chinatown is better than here.
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Terry C.

Yelp
After trying to find a poker room place, we ended up here at the Orleans. There had to be 40+ tables and a long wait for limit hold'em. We left and came back then the wait was shorter. They had $10 normal craps at the time, $1 digital solo type craps with big dice, $1 group type craps/blackjack/big wheel in an open two person per 40" screen classroom style setup of maybe 30-40 seats.
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Peter Y.

Yelp
We were playing craps on Wednesday night at The Orleans after eating dinner at TRES Cazuelas Artisanal Latin Cuisine on Spring Mountain Road. The four of us were in a pretty good mood since it was our first full day in Vegas, even though I was down a couple grand. Daryl was at stick left 2, I was on the hook, and Sean & Don were straight out left. Daryl was shooting and was hitting number after number. We were on a "Repeater" bonus table, and Daryl had already made the 4, the 6, and the 11. My place bet on 4 was up to $1,500, and my place bet on 6 was up to $1,200. Then Daryl made his point. On the come out roll, Daryl made another 4. I was pondering whether to keep my place bet on 4 at $1,500, but decided to drop it to $200. Daryl picked up the dice and was going to make his second roll, and I was perplexed because out of my peripheral vision I saw him fall back. When I turned toward my right, he was on the casino floor with his right arm bent perpendicular to the floor twitching. I thought he was having a seizure. Another player at position straight out right ran over, cradling Daryl and shouted "call 911" and asked if anyone had a stick or pen. A dealer at a nearby blackjack table brought a pen, and the player put it in Daryl's mouth. The world was moving in slow motion. Daryl had stopped breathing but a few minutes later six security officers from The Orleans showed up. One of the officers in a chartreuse vest started administering chest compressions while another officer in a similar vest set up a defibrillator. The other 4 officers cleared an area a few feet around Daryl's lifeless body. Daryl had turned white. They defribrillated him. No response. The officer started chest compressions again. He was pounding Daryl's chest pretty hard. At this point, I was numb and helpless. It was surreal. They defribrillated him again. Then Daryl started breathing and moving, so i knew he at least was alive. He sounded like a donkey braying as he struggled to breathe. A minute later the paramedics arrived and took him away on a gurney to the Spring Valley Hospital about 8 minutes away. The Orleans closed down the craps table and colored up my chips. I had $5,600 in chips and Daryl had $2,703 in chips. We learned that in this type of situation the casino will take the player's chips to the cashier cage where only the player or someone who has written permission from the player can retrieve the funds. Anyway, the best roll of our trip was cut short by this medical episode. And even though I was up that night after his roll, I still came home a few days later a loser. Daryl was actually lucky he had that heart stoppage on the casino gaming floor because if he had that episode in his room or anywhere else, we would probably be planning his funeral. Needless to say, I have great respect for the casino security team and would like to thank them for their efforts in reviving Daryl. They might say they were only doing their job but to me they went above and beyond and are heroes in my book. Daryl seems to be doing fine although on Wednesday night at the hospital he seemed to have no recollection of what happened and kept asking the same questions over and over again: "Where's my money?" LOL. Yesterday, Daryl had a quintuple bypass and is starting on his long journey to recovery.
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Aron N.

Yelp
The Orleans is a big sprawling building off the strip. I read that it's a good place to take the family since it's separated from the strip. This could be true. Lots of parking is a plus I found the rooms to be big and kind of like being in a small apartment with one big exception - no refrigerator. Honestly this is a bummer. I had a salad that I didn't eat and I had to throw it away. Not having a cool bottle of water is a disappointment. The positives: big room, bathtub, two beds. Lots of closet space. Overall, pretty good although every other place I stayed at had a fridge. Come on Orleans... step it up. The casino itself is nice and the ballrooms are nice too! Update: I forgot to add that there's some sort of $40 charge on top of everything else. Not really sure what that was for?
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Marlee J.

Yelp
This hotel is affordable, clean and family friendly! Nine restaurants, bowling alley with 56 lanes, movie theater. A nice pool with a great hot tub for space for all (it is huge a walk around flower look g hot tubs with space for so many to enjoy visiting). I liked the room, two queen beds a couch and a nice bathroom with a tub. 2 miles from allegiant stadium and $20 Uber to strip. Will return for sure!
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Joyce A.

Yelp
Old hotel, but with a lot of activities to do for the family. Lots of slots to choose from. We had a great time with family! Watched Jersey Boys too. 1-30-2024
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Steven R.

Yelp
I did come to this hotel several times in the past and it's not the best and not the worst place. Just went online to book the the room and it was $30 a night then I saw all these hotels charging a Resort fee. So be ready to pay $45 each night plus your room rate of $30 plus tax so it close to $100 for this place be careful when booking.
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Jay ..

Yelp
I've had a changed of heart on Orleans, it's a good location unless you want the hustle bustle of the strip. China town is near by for good food options. Plenty of free parking. The casino is very large with bowling, Game Center for kids and a movie theater. The freeway access near by but as of writing this review the free on-ramp and off ramp is closed due to construction. Don't know when this will be finished. The rooms are nothing fancy but clean and decent size. I've had the luxury of getting to stay at an executive suite and it's pretty nice. Most of the time had good sleep. In terms of gambling plenty of decently low limit games. They do have poker here it's a decent size room. My only grip about the casino it tends to be a bit Smokey doesn't filter well. I do play slots once in a while and to me their slots are decently loose and have done decently when I played, I tend to switch machines if nothing hits after about 5 pulls. This strategy has not made me rich but have a good win ratio, few hundred here and there. Also if you get comped rooms here what I like about off strip casinos they don't charge you resort fees like the strip unless your a certain tier level. Off strip if it's comped, it means comped.
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J'aime K.

Yelp
Was here for a CCIM Luncheon. Food was meh. Service was spotty. They didn't serve all of us desserts, coffee or tea. They only served a few people and then all their servers disappeared.
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Mike H.

Yelp
Got a real nice room, clean, good condition, towels fresh and clean. Staff were pleasant and helpful. Ate at the Fridays for dinner. Host and waitress, attentive and friendly. Had the steak and lobster special. That was good for the price 19.99. Breakfast at the little restaurant inside. Food was good, and the waitress was not. Took order, filled coffee, disappeared, tried to get her attention for refill, no luck. When she brought food, she finally offered refill, then gone till brought check. First time, she checked on us or smiled. Whoever trains the Fridays staff needs to give some customer service training to Kelly. Rest of staff were polite. Food was good.
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Laurie Y.

Yelp
We went to Las Vegas to see Barry Manilow's Christmas Concert and a Las Vegas Raiders football game against the Minnesota Vikings! This is my first time staying here but all of our friends were staying here so it makes it convenient and rates are very reasonable or if you can get "comps"! The rooms and bathrooms are big and spacious! It's kind of old but free parking! It's pretty secure as you have to show room keys to proceed to the guest rooms! I would stay here again!
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Elizabeth S.

Yelp
The registration went fast. The room was spacious. A little outdated with design but overall it is a good weekend stay .
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Antonio M.

Yelp
I want to give this hotel and casino like two stars. It's old and tired. But because I went to an event there I will review the event itself and it was amazing. We had a suite. There was about 20 of us. Besides the drink being ridiculously expensive, we really enjoyed our time together building memories and Vons. And this event did that for us. So good job on hosting this event.
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Benita C.

Yelp
I stayed for 5 nights for a conference since I had to work it each morning from 6 am and finally be finished with my day around 8pm. It would be quite a drive before and after Check in- 5 stars Room size - 5 stars Room cleanliness- meh..3.5 stars Bed- if I were Goldilocks I'd say "this one is too soft" but it was ok I brought my own pillow so no comment there. View-4 stars- partial strip view Check out - 5 stars Free parking! 5 stars I admit the neighborhood can be a little sketchy but you have to show a room key 24 hours a day to enter the elevators and my car was safe in the parking lot. I never felt unsafe. The catering staff for our conference was AMAZING! We've had our conference at the Orleans for years and have had the same staff every year! That really says a little for the management in a high turnover job. The restaurants are good, I'll review a couple of those under their own reviews. Thanks Orleans for a good week!
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Tyron C.

Yelp
The parking here is always pretty crowded. Machine slots are tight and hotel is decent. If you are not a smoker, you may not like it here. There are several restaurants that are good. But the food court could definitely use a renovation. Other than that good luck :)
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Val S.

Yelp
Well look what happened at this Boyd casino. You get assigned a room and they give you this. After driving most of the day through three states and having dinner, this is what my family walked into. Do you see the toilet ripped out and placed in the tub? Is this vandalism? Is it getting fixed? Who knows? Upon notifying the front desk, they didn't even get anything for the inconvenience. Sad and unprofessional. Who needs this?
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Brittney E.

Yelp
Stayed here for a week. The first day we got here and checked in...of course it's extra to have a fridge in your room. Why do vegas hotels not give you a map? Or a list of shows and things to do that they offer....we just have to walk around blindly....seems very stupid to me. Anyways. We checked into our room and saw the room service menu so I went I place an order and apparently they close at 1pm. There's nothing on the menu that says that though. Also the food by the pool stops at 1 because that's when room services closes yet the pool is open till 7pm. Again seems very stupid. Then here we are on our last day. I called the bell guy about an hour ago to come get our bags so we could check out yet still no one has come. Past check out time at this point so I called the front desk and apparently if they are the ones holding us up they won't make a fuss about being in the room after check out time. But if it's our own doing it's extra charges. Why would you not staff extra bell men during the day when check out time is near. Again very stupid. I'd probably stay somewhere else if I come back. This hotels seems to have stupid and lazy practices. I'm on medication that makes me sick sometimes so I feel like shit and just want to leave yet I can't because I have to wait who knows how long do a bell guy to take the bags down. I can't carry everything I have down there and am not making 739 trips. They offer the service they should be ready to provide it. I'm very annoyed with this hotel.

Jolynn K.

Yelp
The menu items at Baliwick have gone south and the prices upward! Don't have any items shipped into hotel for your convenience to pick up. They rack you for $10 each even though nothing mentioned in phone inquiry ahead of time. Told two different stories.. and then I do the checking and walking to get items and have a darn fee to pay untold. Guess the millions more made in 2024 give business a right to keep gouging the returning customer of 70 times!! Room very clean and did give $ to maid since she did deserve it.
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Mandy L.

Yelp
The Orleans is a reliable , comfortable go to place to stay off the Strip. The casino is nice and offers something for everyone, and the food selections are decent. The beds are comfortable, but the standard rooms are no frills, with no coffee maker or fridge included. I stay here knowing what I'll get, and it's always a consistent win.
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Steve B.

Yelp
We go to Vegas three times a year for convention. At least one of those times will be at the Orleans. Everything we need is right there at the location. We park our car and stay on the premises the entire three days. Great food choices. Friendly service. And the rooms are kept up well.
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Nycole R.

Yelp
There are flashier, fancier hotels in Vegas, but The Orleans gets the job done when you need a no-frills experience. I've stayed here a couple of times through the years and it's done the trick for me. There is free parking out front, although it can be a little dark, so I wouldn't leave anything in the car where prowlers will be tempted to take off with it. Inside the hotel, there's a large casino and live music. There's also a few restaurant options. When I was there last week, Chick Fil A had a pop-up space in the casino and was selling sandwiches. I'm not sure if that's always the case, or if it was for a special event, but I was grateful. It pairs nicely with the coffee at the coffee shop near the entrance. The bed in the room was comfortable. My favorite part was the pillow-often times, hotels have giant pillows that kink my neck. These were much more reasonably sized and I woke up feeling marvelous. Sure, the rooms are dated, but they are well maintained and clean. There was a QR code to order room service, but it was not available when I tried to order. Maybe next time.
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Melanie M.

Yelp
The staff are not all on the same page so their policies are by "discretion." If you have comped rooms and you have to use your spouses credit card, on occasion they will deny you the comped rooms and make you pay for the full nights stay. I know a lot of people that don't use credit cards and prefer to use debit only and have the money for a deposit. But IF YOU DO NOT HAVE A CREDIT (not debit) CARD IN YOUR NAME FORGET ABOUT THE "COMPED ROOM OFFERS." The biggest issue is sometimes they will allow it sometimes they won't and you won't know the answer until you've traveled to this establishment.
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Justin H.

Yelp
There was a time when you could stay at a Vegas Strip luxury hotel for just under 200 bucks, even on weekends. Unfortunately, I'm pretty sure those days aren't returning. However, for regular folk like me, there is The Orleans. It has everything you need and a bunch of things you didn't know you needed at a value price. Got to be honest, I wasn't expecting much for 120 bucks a night, but I was very happy with what we ended up with. The room, while dark, is spacious. We had a double queen, strip view room which includes a decent size, non pullout couch. The restroom is large enough and the closet is actually open and integrated into the restroom. I also enjoy the little window in the shower which gives you a view of the strip. Nothing is fancy or luxurious, but for the price it's comfortable and all you need. The hotel has a number of restaurants from casual to less casual. We only went to the cafe for breakfast. It was fine, but nothing to write home about. There is a massive bowling alley, a movie theater, and a decent arcade. We didn't try the pool, but I'm sure it's fine. Ultimately, this place has everything at less than half the price of a strip hotel. During the same weekend we went to the Palazzo, a place we used to stay during our annual Vegas weekend. They charged me 23 bucks to park for two hours, 25 bucks for an old fashioned, and wanted 50 bucks per person to sit down! Yes the Orleans has that old Vegas smokey smell, yes it's gaudy and a little worn. But the parking is free, the drinks are half the price (they serve then in plastic cups btw) and they are pretty loose with the comps. Oh, and the service is great. Everyone from the valet to the bartenders were super friendly. The Orleans isn't the luxurious Vegas property you may want, but it's everything you need without breaking the bank. I will be back.
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Gopher I.

Yelp
I cannot believe this - we checked in, and got this room...The Orleans Hotel...what is going on here? This is not just a simple miscommunication. This is downright outrageous. This room should have never been released! I've stayed at this property many, many times before but this will be the last!
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Michael M.

Yelp
The facility needs a major update, staff is relatively friendly and helpful. Rooms don't have a fridge, microwave or a safe, beds are a little hard, cleanliness is on the plus side, like I mentioned before they need upgrading. Housekeeping is friendly and thorough. For the cost, it's very reasonable. Some decent restaurants on-site if you so desire, avoid the food court. My favorite is Adler & Birch. I like the arena, very spacious, clean and very easy to access. Attended the WAC Tournament and was pleased with how it was run. TV is directly across from the bed, rough to view from seating area, no lock on bathroom door. Light fixtures need attention and repairs. Quiet at night which was very nice.
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April A.

Yelp
I came here for a weekend of music and fun since my favorite band, Air Supply, was playing here. Very nice place and so BIG! The reservationists are friendly and welcoming not to mention really helpful too. There is a very nice gift shop on the way to the elevators to go to the rooms. So many cool souvenirs to buy and take home! I couldn't decide so I got myself a couple of magnets. I will get other things when I return for Labor Day weekend. My room was nice. The ONLY drawback was this huge pesky moth I had to let out the shower window! Now, the casino area is very smoky and that I don't like. I am used to my home state of Arizona, where smoking is no longer allowed inside the casinos and gamblers and guests must smoke outside. I really wish Nevada would get on the ball and make that ordinance too! I could breathe much easier inside the building, especially en route to the showroom, if this were the case! Speaking of the showroom, this one is AMAZING! I loved seeing Air Supply's show there and will be seeing them again there Labor Day Weekend! The acoustics, lighting, sound, EVERYTHING is perfect in this venue! The seats are very comfortable and I like how the venue is angled downward so that when you re sitting and facing the stage, your view won't be obstructed by anyone sitting in front of you during the artists' performance. That is one big problem I face with being a short person. The ONLY complaint I have is there is NO crowd control at this venue! While waiting inside, the alcohol line was ridiculous and people kept bumping into me and nearly knocking me over and that didn't bode well with me. Otherwise, everything else is great. I look very forward to my next time here because I will be here a day longer and will get to experience more and see/do more.
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Leticia V.

Yelp
The casino is pretty cool. It has a lot of things to do without leaving the property. A full food court, bowling, arcade, good restaurants, movie theater, and pools. The Louisiana vibe was fun. They even have a fudruckers in the food court that's open 24/7. I haven't been to one of those in forever. My only complaint is the cigarette smoke. I get it. It's a casino but they need major, major filtration upgrades. Everything wreaked of smoke when we left that place. I got the worst headache just walking around in there. I couldn't stay down and gamble for long because of the smell.I got a couple of cool shirts from their giftshop to bring home, and they smelled like cigarettes. It's like living in an ashtray.

Kathleen H.

Yelp
Rooms were okay, but be forewarned: you don't get room cleaning unless you are there longer than 4 days, which means you run out of everything and have trash piled up in your room. Restaurants okay, but nothing to write home about. We were charged a$35 early arrival fee even though our room was done, and NO ONE told us that this would happen. The actual rooms may have been updated, but they didn't do anything to the bathrooms. The last time I stayed here it was great, but now it feels very bargain basement, unfortunately.
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Christina H.

Yelp
The breakfast buffet at The Copper Whisk was amazing. Had the room mostly to ourselves and received top-notch service from all the staff. It was one of our favorite parts of this trip.
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Caligirl F.

Yelp
I had to start here because my a/c in my home wasn't working and in this extreme heat I just couldn't stay there. I booked a room for 2 nights last minute and was given a great rate. Possibly because it's during the week. Got to my room and it was more than expected. It was huge, really large bed, couch, another chair, and a desk and a chair. They were only missing a mini fridge or microwave. Let me tell you about the shower. OMG it felt so good I literally didn't want to get out of it. I booked 2 days and when I go back to check in after work the first thing I'm doing is taking a shower. The staff was pretty nice during the check in process. Learned that while checking me in the gentleman's dad passed away 2 days ago and my heart went out to him. But he was still at work with a smile. I still be returning as long as I can get a decent rate if this is ever needed again
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Chris M.

Yelp
Rooms are way dated. No refrigerator. Bathroom sink was not clean. Our bed had a mattress pad for a blanket. Went to Fridays for dinner on the first night, got our food on Tuesday and it was horrible. Maybe tomorrow it will get better
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Ramez W.

Yelp
Like every good review this one needs an update. The dealers at the tables are very nice here. You rarely get a crabby dealer at roulette or craps. I do take a bit of offense with the sports betting here though. They don't hand out drink coupons as well as they should or they used to. Next thing is the bar tenders will look at dates on drink coupons. If you come gamble at a place, you should get some drinks and don't hassle people about it. Casinos lose their flare when that happens. I haven't been back until tonight in like 3 weeks since that happened.
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Stephanie T.

Yelp
The hotel is very nice to look at on the outside and has a vintage style look to it. It hosted viva Las Vegas, which is an awesome rockabilly event. They have a nice pool area. Most of the staff were friendly here. I stayed in a suite and was surprised there was a huge kitchen area, with no microwave or freezer in the mini fridge. I was told you have to rent a mini fridge and that it's no longer part of the room or room cost. The mattresses and pillows weren't very comfortable.
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Miranda Y.

Yelp
When I walked in the bathroom in room 1655 to use the toilet, the toilet paper has not been change. There are moth coming out from underneath the pillow when my aunt lift the pillow. The coffee maker does not have coffee filter. Lack of coffee cups.
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ronadette c.

Yelp
The place is pretty clean. There's decent amount of table games, slots. There's stuff to do for both the kids and kids at heart! I just wished they had the buffet still.
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Shauna G.

Yelp
I love that this hotel is a stand alone away from the busy strip, traffic is easy in the area and the abundance of parking in and outside the building. The room/hall renovations are pretty nice, a handful of good-ish places to eat inside along with a movie theater and other non-gambling attractions located inside. It's still centrally located so that it isn't a far travel to get anywhere else, plus there is a coffee joint that serves Starbucks coffee as well. My only issue would be that it reeks so bad of cigarettes and cigars, my eyes were burning and it really set off my allergies. Wish that it could be a smoke free casino like the ones in California.
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Racine B.

Yelp
Hotel- 3/5 Came here during a Jamz tournament which I wish I would've known. Because kids were everywhere which is fine but tumbling above and beside me I. The other rooms was a little annoying. Turned the tv up. This isn't the 3/5. The room was okay. Not as clean as I would've liked and the bed was bumpy. Toilet- I cleaned it again to make sure. Older hotel which is fine but needs some upgrades for the shower/ tile and furnishing. Kinda musty. And I didn't sleep well at all. I woke up every couple of hours because I slept with my light in for fear of a bugs. I just got a ick. I was only there for one night for a doctors appointment the next day. Would stay here again. Would visit though. Ambience- lots of people made it still feel of Vegas. Parking it sketchy. Movie theaters, restaurants onsite, gaming area is large and bars are good. Alder & Birch - I had a ribeye steak dinner here with wine and a martini. Service. Was wonderful and well worth it. I began with an amazing Caesar salad to start. Then the steak then the crème brûlée desert. Everything here was PERFECT. Will come here again.
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Lucho V.

Yelp
Quick getaway to Vegas and The Orleans offered good rates. Easy to find and free parking. Clean hotel with a few dinning options. Kid friendly with an on-site arcade and bowling alley. They also have a theater. The pool was clean and not crowded. Only down side was the overwhelming smell of cigarette smoke. Other than that it was a good experience.
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Mary L.

Yelp
The stay this time was actually pretty good here. Well stocked bathroom items. Old building. You get the convenience of using kiosk machines at lobby front desk area to do self check-in. You can check out via your television inside the room. Spacious. Very conveniently located with inexpensive packages. They do have newly renovated rooms now if you want something more modern and newer vibes with it, but it does come with a cost. It can get a bit loud at times with groups and families traveling together. Overall, The Orleans Hotel & Casino is popular and old. More affordable than most. Movie theater onsite is pretty convenient too. Food court isn't huge, but if you want a quick bite, it's available. Easy walk to public parking garage. They do have a gift shop and chocolate shop downstairs by the elevators. Lovely breakfast/brunch/meal place is also packed with people everyday. Gamblers do come here frequently. For an old standard double bed room, we had enough space to accommodate our needs. Only thing we didn't like was the open closet in the bathroom next to the sink area. It's an old design. There's also a tiny, but unique window inside the shower area in which you can open/close. Couch area was ok. Beds, pillows & sheets were comfortable. Newer rooms are likely much better than expected now. We did enjoy booking the week. They have deals during off peak travel season. We are satisfied. It's just an old place to stay or hang around. Hallways are spacious and wide too. Staffs friendly and helpful. Not bad with the newly renovated rooms though. We may try other options next time. Hot water comes out quick and water pressure is very good here.
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Nikki V.

Yelp
We stayed February 2023 for a conference. While it is convenient to have all things under 1 roof, especially now that they stopped the shuttle to the strip :( ... it wasn't worth it for me. I couldn't stand to be in the casino as it was way too smokey. I got so sick to the point I was nauseous . Also, the rooms are not cleaned. There is visible dirt on surfaces. The toilet had issues flushing. The shower did not drain properly. Not to mention the letter we just received (see photo). We stayed Feb 8-11, 2023 and just got this letter on March 16, 2023. The letter basically states that the hotel did and does still have Legionnaire's Disease present in their water system. They are working on getting it resolved I hope they also resolve the poor cleanliness and poor air filtration.
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Doug C.

Yelp
At first I was a little worried about staying here. I had never heard of it, it's quite a ways from the strip, and there is really nothing else around. However, one of my kids had a competition that was held at the Orleans Arena so I decided to give it a shot just for the convenience factor. I was pleasantly surprised! Their rates were very reasonable and it seemed like from their website they were a pretty all inclusive type place that would leave you not needing to travel anywhere else for food etc. That turned out to be very true. They had several restaurants to choose from in a range of budgets, plus a food court with Fuddruckers, Sbarro, Subway, and Baskin Robbin's. Their pool area was beautiful. A huge pool, a smaller pool for young kids, plus the biggest hot tub I had ever seen. Poolside there were several rentable cabanas, snack shack, and a full bar. Prices were also super fair. Not what you probably pay at home but for being in Vegas and comparing to the strip prices practically a steal. Check in was easy, our room was quite spacious, and the beds were the first hotel beds in quite a while that didn't have me limping the next day. All the staff we had the pleasure of dealing with were fantastic. I wouldn't mind staying here again. If you find yourself in Vegas and don't have a big need for things on the strip this is your spot.
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Raul G.

Yelp
Great get away vacation . Lots to do here for kids. Casino was huge . Food court was huge lots to choose from . We all won . Highly recommend for the price. Keep up the good work . See you soon