Ursula O.
Yelp
Wow...ok-
"The Place" is not the place for me. Located in downtown Roseville, very limited parking, "The Place" is squeezed between businesses with very limited seating. It's best to call ahead and make a reservation if you are coming here, or you'll be stuck at an empty restaurant at the bar top with an unpleasant bartender, like me. Thankfully, I didn't need a table.
Tonight as I walked in to an almost empty restaurant, I was told they were not taking to go orders because the kitchen was short staffed (EMPTY RESTAURANT!). So I asked if I could sit at the bar top since none of the EMPTY tables were available, and order food then box it up myself.
Yup.
At the bar top, there are maybe about 8 spots available to sit. The kitchen staff was polite and let me know he didn't mind making my food to go. I thanked him and mentioned it was my first time here. As the bartender Randy, was taking my order, I had questions since it was my first time.
After ordering two items for my client (I wanted those to start cooking and if i didn't find anything, then I wasn't going to eat) , Robert (the name on my receipt) suddenly, right in the middle of taking my order, rushing me through, me still having questions, he tells the kitchen to stop making my order because I didn't know what I wanted. I told him to keep those cooking, but he was in such a rush, he was not willing to listen to me. Then, walking away from the kitchen, he says "F*CK" out of frustration and tells me he has hot food to get out and tables he needs to help. Honestly it took everything I had not to walk out, especially, because this is where my client wanted to order food.
After he was done delivering his food and whatever else he needed to do, he sarcastically stood in front of me, reminding me how he had other customers that needed him, and about hot food, and so on. I understand that hot food needs to get out right away, but aren't I a customer, too? And surly, there was a much better way to talk to me than how he did. I was starting to shut down. I also had to change my order because they no longer made items that they had on their online menu. After fixing my order, (they no longer made Dad's carbonara) then reordering, I decided not to order my meal from here. I sat there for about 45 minutes. Watching TV. I was up close and had a really good view of the kitchen staff working hard. Then, while waiting on my order, Randy asked the kitchen where my order was, and they told him it had still been on hold because he never told them to continue making it (that's because I decided not to eat her). So he had to print up my ticket and hand it to the kitchen. I received my full order almost 10 another minutes later.
When I paid, Randy was not willing to get me change. I honestly didn't feel like he deserved a tip. He treated me like I was wasting his time from the moment I sat down. Sorry, but you are getting paid to do this job, minus the a$$hole attitude. He walked up and looked at the cash I left on the tickets, then walked off. I had to ask the waitress that happened to be by the register to make change.
The food:
Tagliatelle Bolognese
No Bueno. The noodles were barely warm and chewy, maybe not cooked all the way, not soft. Not even al dente. The meatballs were hot, but not much flavor, too much bread crumbs. The sauce was ok. Not worth the money paid for it. No where close ($26+$6 for 2 meatballs +$6 more for 2 more meatballs).
Chicken Parmigiana
The hand-breaded chicken didn't even taste like like chicken! Which make me think that this food is not fresh. The pasta felt better in this dish than in the Tagliatelle Bolognese.
My clients exact words... "what a joke. $68.42 down the drain."
The best part of dinner was the complimentary bread and olive oil (and maybe getting away from the rude bartender). That had good flavor. The bread was soft. I honestly think if there had been a more pleasant service, I may want to give "The Place" another chance...
