The Quill Room

The Quill Room at The Proper Hotel offers a mix of impressive highs and one notable low. The service is truly outstanding, with attentive and knowledgeable staff who go above and beyond. The real stars, however, are the phenomenal drinks. Each cocktail is expertly crafted, showcasing a perfect balance of flavors and presentation that would impress even the most discerning enthusiast. The only drawback, and it's a significant one, is the price point. While the quality of both service and drinks is undeniable, the hefty price tag might make you think twice about frequent visits. It's a great spot for special occasions or when you're in the mood to splurge, but be prepared to pay a premium for the experience. Overall, The Quill Room delivers on quality and ambiance, but at a cost.​​​​​​​​​​​​​​​​

We came here, not knowing what to expect, we are just staying at the hotel and had stumbled upon some live music. It was a super intimate vibe. Incredible service. Low light, lounge feel. Cocktails were incredible. Would definitely come back if you’re looking for a chill vibe and craft cocktails. Can’t rave enough about the service.

My family and I went to The Quill Room recently and it's taken me a few days to pull together all my thoughts. First, I will note that the drinks are a little bit more on the expensive side, even for Austin. However, each drink was perfectly crafted and delicious. The main aspect of what makes The Quill Room so incredible was the staff. From the person who greeted us at the door, do our server, to even the busers, the experience was absolutely incredible. Our server Michelle went above and beyond to make sure we were all well taken care of, that we liked our drinks, and that we had everything we needed. The atmosphere and service worked together to create a feeling of both ease and high quality care. Yes there is a 4% wellness charge, but the staff was definitely worth it. I hope that the managers and the staff continue to excel at the kind of service we experienced and that 4% addition will always be well earned. I will definitely be back.

We came to the Proper for a couple of cocktails. The Quill Room on the 2nd/3rd floor was charming, sultry and vibey. We decided to sit outside on the private patio, which was surrounded by greenery and had fans. Michelle was AMAZING. She was attentive, aware of us being the only customers on the patio and she even went above & beyond to try and find rosemary for a cocktail I was interested in. She really made our experience exceptional. 10/10 will come back!

I visited The Quill Room for my first time for the Knight Cap Chess meetup and will definitely be returning to this spot. The service was the thing that stood out the most - it was impeccable.

Don't go to the Quill Room if you expect to hear the music. Clientele was much more interested in hearing their own (loud) voices, and the performers are given only a small space in corner of room to play, almost as if they're an afterthought. No efforts are made by management to mitigate noise from revelers or to steer people who don't come for the music into the other hotel's bars. Drinks and food are overpriced and good, but not great. Wouldn't mind paying the steep prices if I could have actually heard the performances.

Outstanding cocktails, stellar ambiance and first-class service. Emily is extraordinary, and the team of mixologists at Quill are hands-down phenomenal and treat every single client as a VIP. Our drink of choice- the vieux carre cocktail! It is not to be missed on your visit…worth every last sip. We cannot recommend this place enough and it is our regular go to every time we are in the city.

Chris was the best server!! Very personable! 10/10 experience

I was here for a work meeting and stayed 3 days. Gorgeous, modern hotel located close to the river in Austin's business district. It has a summery resort feel. The pool was a major highlight for me. The lounge chairs are first-come-first-serve. The pool is less than 4ft deep, so perfect for wading and drinking a cocktail at the edge. Not to mention, some kind of complementary snack comes out about once per hour (the mango sorbet is delicious). All of the staff from the concierge to front desk, to restaurants, to door-people, etc. were kind, welcoming, and accommodating.

Pulling up to valet we were not impressed. It's missing curb appeal. The greeting was a tad subpar but they were friendly. We grabbed our own luggage which was very doable however we were not asked if they could help get it out of the car for us. Upon entering we were very happy with the air being in full blast as it was 96 degrees outside. *** Things were really stepped up when we were greeted by Oscar at the front desk. He was so pleasant, knowledgeable and very cheerful. Explained everything and was the only one who offered us a water. My coworker checking in with the other gentleman although professional and nice did not offer water. The place is kept nice and clean and the restaurant packs in a good crowd. Overall the service was good.

My partner and I just visited this hotel for 3 nights from Los Angeles. We are very accustomed to luxury stays, and love spending our money on nice accomodations when we get away. This hotel is designed and decorated beautifully. The lobby is stunning, as are the restaurants, bars, and rooms. The staff is friendly and always willing/able to assist. The fitness center, pool, and spa are also great things to mention. If ever visiting Austin again, we will definitely be back.

Kelly Wearstler does it again! This hotel is deliciously curated, with every detail delivered with intention. The hospitality staff was kind and attentive. The Quill Room on the 2nd floor is a moody escape from the busy lobby bar. Best espresso martini- happy to see they don't cop out and use Mr. Black in their recipe like most bars now. Minus half a star because the Air Conditioning in our room would not cool the room. Cannot wait to be back!

This review is specifically for The Quill Room, a semi-secluded bar on the second floor of The Austin Proper Hotel. (I don't believe that they have a dedicated Yelp profile.) I don't speak French nor do I claim to have an in-depth grasp of the pronunciation of French words but I feel like most Americans can pronounce French words like "Croque Monsieur." Well, two separate servers mispronounced three different words from the menu. I'm not going to hold this against the bar itself but it's an example of how I would expect higher standards from McGuire-Moorman-Lambert staff. Technically the Quill Room debuted in January 2023 but the space has been open to the public for only about five months. The Old World European ambiance and the french-inspired menu is impressive but I'm not sure that they're pulling things off as well as they could. Four cocktails on the menu boasted components such as Jalapeño-Infused Mezcal, Rose Water, Elderflower, Grapefruit, Rosemary, Orgeat, and Angostura (not all together in one cocktail!) so I was very excited. My initial impression was that these cocktails were right up my alley. When I inquired with the bartender about which of the four might be the most spirit-forward, he reported that they're all equally so. After trying two of them, I was disappointed and just ordered my next round off-menu instead. The "Monk's Respite" (Green Chartreuse, Velvet Falernum, Pineapple, Lime, Mint) was underwhelming at first but the cocktail grew on me as time went on. (Side-note: I'm happy that they offer spirit-free options but skip the non-alcoholic espresso martini. It's terrible. And the server also mispronounced the word "respite." And I don't think that that one is derived from the French language.) I'm not one to complain about the cost of a well-crafted drink but at $22 - $24 per cocktail, I'd expect a bit more innovation. And there were a few blunders with service which were quite a turnoff. My date's cocktail arrived at the table well after mine had been sitting for a few minutes. When the server ultimately delivered, it was accompanied with an apology about something not printing in the back. I didn't fully understand. And then the same thing happened with the Crispy Pommes Frites. We had to check in to see if they had been forgotten. The server was charming for sure, but he seemed not entirely focused on the tasks at hand.

What a BEAUTIFUL hotel. From the second you walk in, you're transported away. There is a very cool vintage vibe and great lighting. The rooms are small but exactly what you need. The staff were great, as was the food. It would be great to go back.

Everything about this hotel is amazing! From their brunch to cocktails. It's always a good time and a good vibe. The scene at night is just as fun as it is in the daytime, which makes it a go to for us.

If you're looking for a weekend brunch spot, I highly recommend making a reservation at the Austin Proper Hotel - The Peacock. Austin Proper takes service and hospitality to a whole other level, the service was outstanding. We shared the crispy shallot hummus which was delicious and I had a bit of savory and sweet for my main. The ambiance and atmosphere is beautifully decorated. Limited street parking and nearby (paid) parking garages available, so I would recommend a ride share. Check them out!

I'm truly surprised by Austin Proper Hotel's relatively low Yelp rating - I loved every minute of our recent weekender here. From the check-in process to the on-demand virtual concierge experience, the staff was friendly and readily available to help. I also loved all the room amenities - Aesop bath products, Parachute bathrobes, Boxed Water, Nespresso, smart TV. There was also complimentary coffee/tea as well as small bites down at Goldie's Sunken Bar every morning from 6-10 AM. The weekend that we were in town was rainy so we weren't able to enjoy much of the pool or the rooftop area. We popped into the gym to check it out though and it was spacious, had a ton of equipments, and even offered warm towels. If we didn't have such a jam-packed itinerary, I'd have loved to relax more at the hotel and try out their restaurants. 100/10 would come back and stay here again!

For a Christmas treat last year we stayed in one of their suites for Christmas Eve, day and Boxing Day. We have been staycationing in Austin and San Antonio the past few months, getting out travel mojo back on track from the pandemic absence. The Proper got lots of ahh's and ouu's from folks, so we got ourselves hooked up. I will say the entrance is a bit deceiving and you can almost miss it, but we found our way and got out car valet. We live about 10 mins from the hotel and why we always think we will need our car, we don't and parking it at the hotel was $60 a night, plus tax/tip if I recall. I knew this going in and from now on, we will uber back and forth to our hotels during our exploration of the hotel's downtown. A silly waste of money if you have alternatives to work with. Valet's were very cheery and welcoming in the cold blustery wind that greeted us on this Christmas Eve afternoon. We made our way in to a modern/funky lobby area. Said hello to the frog sculpture and checked in. All was in good order and confirmed, bell man stood by with our luggage and brought us up to our room. He made sure we understood how everything in the room worked and put up our luggage. The room was fairly large, with the typical little living area, master bath and then the bedroom. Our view was pretty decent with a view of Town Lake and the high rises that dot the Austin Scene these days. Big TV's, which you can hook up your phone to for all the streaming channels you may own. There was a cool little radio which could you also synch your music from you phone to, but we never were able to figure it out. That is probably on us, didn't miss not being used. Bathroom was well appointed, nice shower, plenty of towels and the like. The room was clean and up to date. As from our experience, the couch was well used, so not exactly incredibly comfortable, but when we just hanged around, I found myself laying out in the bedroom watch the telly. The furniture seemed a little large for the space. I did enjoy a $15 jar of M&M's and there were other munchies available at the usual ridiculous pricing you find in hotels. We hastily made our way downstairs for a drinky to start the celebrations at the lobby bar which is part of the Peacock restaurant where we planned for Dinner on the 25th. It was fairly early in the afternoon and there was a few staff behind the bar, but they seemed to be shift changing or just hanging around catching up with each other. After awhile, I got there attention and finally we were able to get the party started. We ordered a Humus Plate and a few drinks and hung out while we came up to the time for us to have or Eve dinner at The Thompson. Hummus was yummy and my rita was well made and we were attended to with aplomb once we eventually got going. It's a nice space, with couches and comfy chairs around the bar itself. There are some nice art pieces around and about the hotel. Bags of different amenities. Bike rental, Tesla available, swimming pool and a posh spa comes to mind. We didn't take advantage of these. There are multiple eating places and a private bar area for registered guests, more on that in another review to come. I mean if I would to rate this up to Hotel Emma in San Antonio or Commodore Perry Estate, Thompson in San Antonio I would rank this towards the middle. It had a bit of a small feel to it, although it seems like a massive property. Service was great on the most part, no complaints there. Our room was cleaned daily and everyone had a smile on their face despite working during the heart of Christmas. Interesting fact. When we returned home, my Suzie thought she may have left a jumper at the hotel. She didn't want to fuss with it, so whatever. A day later I get a call from the hotel housekeeping letting us know we had left behind some items. She called back and then realized she had left an entire drawer of knickers/bras, shirts and the jumper. Inevitably, she may have figured out something was missing and just would of gone nuts wondering what happened. She arranged to go pick them up and the house keeping attendant met her in the lobby and refused to take a gratuity. It would of been a few hundy's to replace what she left, so job done and thank you Proper for your honesty in letting us know it was left behind.

Most beautifully decorated hotel I've ever been to. Everything is picturesque, unique, and super clean. Staff is very professional and delivered us anything we requested/forgot within minutes. I have never been to a hotel where I wanted to explore every inch of it. Room was a standard two Queen - spacious, well decorated, and spotless. Good use of space. I liked the nespresso machine, speaker option, daily bottle of water, and collection of Aesop bath products. They had a thank you with baklava from the restaurant downstairs for being a Marriott Titanium member. From 6am-10am every morning, you can go to Goldie which is their sunken bar for a full coffee/tea bar and pastry of the day. La Piscina, the poolside restaurant, was fantastic and reasonably priced for lunch. At the pool, staff greets you with a box of water and fresh fruit. I couldn't say enough about this wonderful hotel - best I've ever stayed at!

The check in was seemless and got upgraded from king to king premier. Didn't really know the difference. Was sad that they didn't have a bathtub cause the shower was so wide and massive. They provided a complimentary Prosecco/boxed water which was nice. I was also able to get a late check out with my Amex card benefits. The only thing I would give -1 star was because the whole hotel was freezing. It's like they didn't have heaters for the main floor or any of the hallways. And the restaurant was cold too, it was a little difficult to enjoy the food shivering. Overall aesthetic very woody hotel but sadly not much around there to do during the cold. Peacock food was good but kinda spicy.

Great experience!!! The hotel is beautiful, the staff is so attentive, from the minute we valet to the minute we left every single person was great. The gym is a dream!!!!! I love Pilates and the fact that they have reformers is just another level. The pool is chilled and unfortunately the sun does not hit the pool fully until around 3-4 o'clock. So it is a bit chilly lol my only negative point for the hotel is the blinds... who designed this and just decided to leave a massive gap between the other shade and the worst part is that the gap is literally where your face hits the pillow... they have so many bad reviews on google about this, I am very surprised they have not yet fixed that... but overall I had an amazing experience so they do deserve 5 stars

Was visiting friends staying at the Austin Proper. When I went to pick up my car at valet, a personable young man, Benny, approached me and asked if I needed a water. I was surprised by the friendly offering and did need hydration! As I waited for my friends, Benny and I shared a bit about Austin and was I very impressed me with his level of service- Thank you for making my day, Benny!

Booooooo The poolside bar was empty but we were told at the door that the place was at capacity. We started walking away and the rude door lady suddenly changed her mind. The drinks were too sweet and not great. The hotel is beautiful so all of the stars are attributed to the decor, but the ambiance was very much "we are trying to be LA but we can't pull it off so we will just be rude."

My new favorite hotel in Austin. I liked everything about it. The rooms were modern, well furnished though on the small side (even the premium King) as expected given the location. The restaurants and bars are great. They all had a nice vibe and buzz to it. The gym is well equipped and modern. Plus points for having multiple Pelotons and a Tonal. Service starting with the women at the check-in counter was consistently friendly and attentive.

Rude lady at the front, won't let anyone in. Says it's for guests only when EVERYONE that lives in Austin is in the lobby. Hunted us down in the bathroom and kicked us out. Unbelievable. Never been treated like that ever in any establishment- should be ashamed of yourself.

Pros: Great location, great service, nice room Cons: restaurant and bar are perpetually overcrowded with locals rendering them virtually unusable by guests. Valet is a nightmare. Recommendation: Find another hotel Details. The rooms are nice and updated with a high quality material selections. They are not large, but large enough. Great views. The location is fantastic and in the best area in downtown, IMHO. Close walk to restaurants, bars, South Congress, bats, etc. The entire staff was friendly, helpful, and capable. The real issue is that starting around 4pm the whole restaurant/bar area in the lobby becomes over crowded, a bit cheesy, music thumping, and too loud to talk without screaming. This continues late. We tried to stop by the bar before dinner for a glass of wine and another night for a drink after dinner. Both times there were no seats, nowhere to stand, and a line to get a drink. We passed. I suspect this is what make the valet so bad in that they have such large crowds it gets overwhelmed. If you are looking for a great hotel experience where you, the guest, feel welcome and accommodated, look elsewhere. If you are looking for a nice room with a Vegas pool party in the lobby, this is for you.

I've been wanting to do a staycation here ever since the hotel opened and I finally got the chance! I used my Amex Platinum card to book this through the FHR program and the benefits were well worth it. As soon as we entered the hotel, we felt like we'd been transported to another world. The staff was super friendly and gave us a warm welcome. We had reservations at La Piscina and when we got back to our room, there was a fresh fruit plate waiting. The room is gorgeous and beautifully designed. I also loved that all the bath products were from Aesop. The bed was so comfortable and I felt like I was able to really relax. I also checked out the gym and it was by far the nicest hotel gym I've ever seen. It's huge, clean, with a good variety of machines.

I cannot begin to express how incredible, service oriented, proactive and dedicated the staff at Austin Proper were to me during my recent visit. After arriving at the hotel 2nd floor bar and unable to find a spot to sit, Dodd approached and asked if he could help. He made a space for us within a minute and made sure our drink order was taken without a wait. The same thing happened the following night at the Hotel restaurant The Peacock- with no reservations during prime dining Dodd took care of us. This is not an isolated event but seems to be the culture of Austin Proper. Leftovers from dinner were in the fridge and I headed to the pool cold pizza and pita bread in tow. There is a restaurant adjacent to the pool and I asked the manager if there was a way to heat my late lunch. He stated he would be glad to help and as I started to wait he assured me I could go back to the pool and he would find me. I believe his name was Angelo and if not he is the one with a great customer service attitude and awesome handlebar mustache. Job well done and I highly recommend Austin Proper- it is a place you will remember for all the things they do to insure your stay is one you will never forget- oh and it's Antonio not Angelo!!! Apologies Sir!!!

My department held their annual conference at this hotel. Other than there not being a proper desk in my room, I enjoyed everything about my experience there. The gym is massive and has peloton bikes. The catering in the ballrooms was very good. The view from my room was of a parking garage but I wasn't in my room much. I liked that I could set my temp as low as 60 degrees.

Lame service. Booked the hotel for a company event and the bartenders were rude. Will never return. Snobby non-Austin folks served by rude staff. Winners!!

I think the drinks are overpriced and average for the price point, but I do love the ambiance of the downstairs bar. The rooms are nice and clean and I love the automated screens for the windows.

We LOVED our staycation at the Austin Proper Hotel over July 4th. The hotel is stunning from every angle, the pool was spacious and a great space to relax. Such unique restaurants throughout the hotel and the coffee and tea in the morning was wonderful. They pay attention to the little things, such as the note and treat delivered to our room as a thank you for being Titanium elite, the fine china that breakfast is served with, even the stunning potted plants. We will always remember our time here and will definitely be back for brunch or happy hour very soon!

Really enjoyed my stay here. Visually stunning and yet super cozy. Clean rooms, timely maid service, friendly staff, delicious coffee, tea and pastries every morning in the lobby. The gym is beyond and worth the amenity fee, I just wish I'd had more time to use it! Really can't say enough good things, only "minus" is the hotel bar is super crowded so it was hard to find a space even as a guest in the evenings. That said, all bartenders and servers were really kind and never rushed us during the breakfast hour we grabbed a quick latte. Highly recommend staying here if you're looking to splurge and want the true five star experience!

Just finished an outstanding 24hrs in Austin at Proper! We did just about everything the hotel had to offer: happy hour poolside, dinner at Le Peacock, breakfast coffee in the Goldies, brunch at Le Peacock, massages and steam rooms at Verbena, and lunch at La Piscina. We were there for our 10yr wedding anniversary and had a truly memorable time. Their attention to detail set them apart from other luxury stays. We got about three to four different hand written notes from different staff wishing us well for the occasion and thanking us for our patronage over the course of our stay. The room had great amenities (like the moisturizer and the Bluetooth speaker), the hotel itself is beautiful with really cool decor, and the spa and workout facility had everything I wanted and some stuff I didn't know I wanted--like delicious cbd tea. The restaurants were exceptional with our favorites being the short rib hummus from Peacock and fish tacos from Piscina. The spa offered one of the highlights of the stay. My wife and I had the best full body massages in recent memory thanks to the professional therapists (huge recommendation for Teri!). If we're nitpicking, the poolside bar service was pretty weak and the tiles can be slippery so walk and watch your step. But the mango sorbet taster made up for it. Lastly, we appreciated the QR code with the valet ticket that made cashless tipping possible and would like to see more of that because we don't carry cash. We didn't want to leave and hope to return. Go to Proper and treat yourself!

I was hesitant to go enter Texas. Like most women not on Fox New I'm keen to control my own uterus and Texas doesn't like that. On the other hand I've had many dreams about having oil money. I'd have a tastefully enormous chateau on straight lane, a matte black G Wagon l, probably like 7 Monets, a place in deer valley and id spend all day shopping at highland park village. But I'll settle for a few days at the Austin Proper. Let's cut to the chase. This place is decorated like your richest coolest friends apartment. Not the one that married that hedge fund dweeb who's grand parents have that shitty old house north of the highway in Amagansett. The one who drives a 60s Benz convertible in heels to estate sales where she picks up all her vintage Chanel. Ok none of us have that friend but if we did this is what her house would look like. And her gorge French boyfriend who's a chef would make us these margs. Omg everything is perfect. I need to go find my rabbit I'll be back later after a joint and a bath

This is a beautiful hotel designed by a luminary of the interior design world. I stayed in a suite for a week recently and was impressed by the ambiance of the public spaces that allow for both intimate conversations and more raucous reveling. The lobby area, bars, restaurant,s, outdoor terrace and rooftop pool area are great places to grab a drink and people watch. The decor throughout is beautiful and tactile. The staff are youthful and enthusiastic and *mostly* aim to please. The room itself was well appointed and the bed incredibly comfortable. Shower pressure sucks. -1 star for the rude and indifferent front desk staff member at arrival and for the restaurant food by the pool being only so so while costing a lot of pesos

Spent the night after a downtown soirée. Glad we used points... Nice valet. Easy check-in, although if the front desk thanked me one more time I may have vomited. Once is enough, twice is fine, 18x/encounter is obnoxious. Room was great. Nicely appointed. Comfy bed. Loved the oversized shower. Bonus: No street noise. Bar is an overpriced, exceptionally loud meat market. Welcome to the new Austin.

The Austin proper hotel is the proper place for great drinks and great conversation. My guy Marshall always takes care of us & keeps the energy flowing! Appreciate you Marshall and the proper for always coming through!

The spa sheets are dirty and the staff has very bad attitude about it. They will charge you 300 for a terrible service and make u lay down kk dirty sheets then tell you on it's no big deal. This supposed to be a luxury spa but it's not don't waist your money here go somewhere else......

I'm a bit conflicted about reviewing this place, but I'm going to give it a shot. Yesterday was my birthday, and we met up with my aunt and cousin who were in town for a concert. When we arrived the lobby was packed with people waiting for a private dinner all dressed up in their finest clothes. We joined my family at their table and enjoyed some wonderful service and drinks. When we went up to the Piscina on the fifth floor, things weren't so great. Because we had dinner reservations later, we just ordered their version of guacamole which was not great. The small amount was just mashed avocado without any lime or salt at all which came with a bunch of unnecessary vegetables. Odd. My relatives ordered queso that they both said was too salty, and I saw it starting to coagulate and get thick and rubbery in a few minutes. It's a beautiful place but I'm not sure it's worth all of the hype. For a place that has such high prices, one would expect more consistency across all parts of the hotel and experience.

I don't recommend unless your intention is to drink really expensive drinks which aren't great, eat fatty food, and flaunt your stuff and check out others. My husband and I went to The Quill Room because they featured music (our impetus for visiting Austin) with a bar and food. The performers were really good (we checked out ahead of time who was playing) but we could barely hear them because the clientele seemed much more interested in listening to their own voices, which were super loud. My heart broke for the performers, and I felt like we wasted a lot of money on pretentious food and drink without being able to hear what we came for. I suggest The Quill give up on hiring live performers and stream musak instead. They'll save money, most of the clientele won't notice, performers can find other venues where their talent will be appreciated, and out of towners like me won't waste our money.

It's a good hotel but a little more style over substance for the money/points you're spending here. Service was just ok, valet was efficient and easy. Our room was nice and comfortable but the bathroom was freakishly small, even in our junior suite. It is so small that water from the shower may get onto the rest of the bathroom floor where the sink is. This was the biggest fail IMO. It is extremely rowdy when you walk past their restaurant en route to the hotel elevators. Given this, it loses its luxury/high end touch for me, but I guess that's Austin. I did kind of wish I booked the JW Marriott instead of this property. We didn't have time to explore the amenities such as the gym but we did visit the bar to the right of the lobby on our last night here and loved the intimate experience there.

This is a really cute boutique hotel. It's well-located, has a great bar and restaurant. My stay was great other than room service was a bit slow. Otherwise, no complaints.

Still no solution worked out by the hotel.. super confused on how my seeing glasses and sunglasses were in the same spot and one was found but the other was not.. rude security, staff that steals and covers for eachother.. I cannot purchase the glasses that were stolen from me as they were from a specific collection so this trip to Austin really was not a a good one. They would not even give me the name of the employee that cleaned my room how most hotels do and would. This is unacceptable from an upscale place like this

there was this really cute Concierge (I think his name was Michael?) who was so cool and showed us where all the fun downtown austin clubs were. we had a great time thanks to his recs! Xoxo

We frequently travel to Austin and we had such high hopes for this stylish property. When we arrived Friday night a group of ladies exiting the hotel were belligerent and screaming. One was so drunk she ran into a tree... Even as we checked in there were rowdy folks yelling and security took no action. Check-in was not informative and we were completely unaware of the Amex Fine Hotels & Resorts perks. We were not told about the breakfast credit, gym location or where other amenities were - that is always standard practice for the Amex Platinum check-in process. The next morning we arrived at Peacock for breakfast. We were told that it would be a 45+ min wait .... They do not prioritize hotel guests which again is not something any other 5 star hotel we've stayed at does. We then made a reservation for Sunday morning to ensure the same thing didn't happen again. We arrive on Sunday at 10:30AM and they do not have the reservation. They also gave us attitude when they made the error... why? We also received poor service from the Valet staff. This was a really bad experience and we really expect a lot more from a five star hotel that's part of Amex's Fine Hotels & Resorts collection. A beautifully designed hotel with bad service. Three things that were good: 1) Housekeeping did a great job 2) Leo at the front desk was exceptional and he listened to us explain our poor experience 3) The rooms were well designed and the bathrooms were lovely Really disappointed - wanted to love this hotel...

I'm very late posting this but it's not indicative of how impressed I was with EVERYTHING at The Proper last New Year's Eve or how grateful I am to Natascha for the amazing hospitality. This is clearly a VERY well managed hotel. Every single aspect was amazing. I recommend this hotel with the highest possible praise. I can't wait to go back! Jessica Gandolfo

The proper bar holds a gem in Nick, whose mixology skills are nothing short of exceptional. Each cocktail is meticulously crafted and bursting with flavor. His warm hospitality adds an extra touch, ensuring every visit is the best. Don't miss out on experiencing Nick's expertise firsthand- it's a treat and you won't regret it!

My Doggie loves it. No complaints. :) and wonderful veggie burgers! Just don't eat the M&M's in the fridge.. they're $15.

The Proper,was amazing great staff ,great ambiance ,this is THE BEST HOTEL GYM I ever been own locker room and steam room not to mention the gym have everything you need so being your pelton shoes.

Upon walking down Second Street I gazed up at this new building, and looked quite modern and very unique. On the street level it was quite dead and saw the biggest doors I have ever seen with Proper sign on top of them. I pulled hard to open it and quickly noticed inside was packed with people. It was like I cracked a nutshell. The lobby was gorgeous with artistic luxury touches. I have to felt this feeling since I walked inside a Tony Burch store. The interior also had a natural earthy feel and excited to explore it all. The check-in area was museum quality, the elevator hallway was mesmerizing, and pottery pieces proudly displayed next to the lobby bar. And this bar was packed and practicing social gathering. Next to it is a restaurant called Peacock which is a Mediterranean Grill. The menu did look appetizing but will try at a later date. I did read earlier to must-see the staircase which resembled a large optical illusion. Each step on this wooden staircase takes you up to a world of unknown. Eventually ended up on a level of ballrooms and conference rooms. There was a spectacular outside patio where you have the whole Seaholm District in full view with Shoal Creek below. This is the place to enjoy your drinks at night. Back downstairs and out the Peacock front doors I found the Kempelen's Owls perched out in front. These spooky two owl sculptures have eyes that follow you. This is a remarkable piece of art that perfectly fits this area. At night they light up. Overall the new Austin Proper is a great looking hotel inside and out, and perhaps will do a weekend staycation here after the virus air clears out.

They are woefully understaffed and their personnel is both inept and dismissive. The pool is super dinky and stuffed with party-goers on the weekend. It was gross. Now I know why the photo of the pool on the website cuts off half of it - to create the illusion that more than 12 people can be in the pool at the same time. Lady Bird Lake Trail is easily accessible from the hotel, but unless you want your feet pierced by drug infested needles, let me recommend you abstain. So messed up. Tents everywhere. Pretty rank. The waitress at the breakfast restaurant scolded me. The room service tray sat outside the room for many hours, even after calling them and being informed, "we will get to it when we can." The almond croissant was tasty, tho. Sit in the lounge and have one of those with some $8 orange juice. And the piece de resistance - the valets left the car door open all night and ran down the battery on the car. I sit at the valet stand as I type this. No one felt compelled to tell me this until I checked in with them 20 minutes after the car was supposed to arrive. My daughters missed their trip to the Capital because of their negligence. Just awful. I was just informed that they are consulting the owner's manual of my vehicle to figure out how to jump it. The moment a problem presented itself - the staff scattered. I called for the car 140 minutes ago, and still I wait.... And the valet is $50 a night. They are building a huge, architecturally significant office building next door. Which will some day be very nice. For now, it means construction begins at 6am. And the beeping from the construction equipment is evidently why they put earplugs in the rooms. Everyone was up at 6. Even though we would have preferred to snooze a bit longer. The space is cool - the decor is the highlight. Best to take it all in by having a drink here, rather than pay this freight - and it's way expensive (which I would never complain about if the service was remotely reasonable). Hell, you'd be better off staying virtually anywhere and coming here for cocktails. Or not coming at all - plenty of places in Austin for a good drink. Bottom line is that our stay was chock-full of the kind of nonsense that you don't expect from a luxury hotel. That's because it's not one. Looks like one. Smells like one, even. But ain't even close.

Every design detail of this hotel was stunning. We eat and drank at every restaurant bar and did not have a bad experience. Top tier service, especially Alexis G. At the Peacock Bar near the lobby. Could easily spend the day utilizing all of the hotels amenities. Hope was also so helpful in Spa services with referring a yoga studio in the area. Will defiantly be recommending this hotel to all of my contacts.

Perfection! My new favorite hotel in Austin. The location was perfect in that it was a one block walk across the bridge to attend an event at the library. Evening drinks at the bar were excellent and the Saturday crowd seemed quite diverse. The restaurants are excellent for both dinner & brunch, so it seems everything about the Austin Proper Hotel is exceptional. Highly recommend!!

I got a suite room and it's still a little bit smaller than other places. However, their customer service is excellent. The front desk would do anything to accommodate you, including booking restaurants and salons... The valet is safe because they would check for you. I love the gym room because they have most equipment you would need (balls, rubber bands, reformer, cables..). - The staffs won't open the door for you. Some staffs are judgmental. This is the biggest reason I don't give 5 stars.

Beautiful property with very unique decor (think bold wallpaper and mismatch furniture) that creates a modern organic, romantic vibe. The pool area on the 5th floor is beautiful, a must check out. You need your key to access any floor so make sure you carry that with you every time. The rooms are nice, the bed is comfy AF, and the bathrooms have beautiful dark tile and lighting is amazing! The only complaint I had was that the water never really got cold, (I like taking cold showers) to which we had to move rooms but it still wasn't cold enough. Maybe it's a TX problem and not the hotel. But laying it out here if you're someone who also likes cold showers! He staff was my favorite part, everyone is extremely friendly, inviting and helpful! Highly recommend!

The food is good. The place is normally packed and unless you valet the parking is awful. Price is high and the ambience somehow charming. This is a hookup place. The vibe is "gold diggers trying to find a sugar daddy and they want to be found". Love the octopus and the truffle fries Give it a try!