fannyrivas
Google
From the moment we stepped into the Shelborne, we felt so welcomed. Adrian, the bellman, greeted us right away and went above and beyond to help with our luggage. My 3-year-old niece was instantly spoiled when Adrian took her for a little ride on the luggage cart, such a thoughtful and fun touch! At checkout, Adrian even made sure our bags were taken straight to the car, making everything effortless.||By the pool, Gregorio and Isabella were incredible, attentive, friendly, and always making sure we had everything we needed. They even surprised us with samples of fresh fruit and cocktails, which felt like a true VIP experience. At the restaurant, Martha and Laura were equally gracious, making us feel cared for with every detail. Tanner at the beach also accommodated us and made the beach experience fun!||The highlight of our stay was Chef Luis. He made my niece feel so special, preparing her pancakes and milk with extra love and even gifting her a Shelborne manatee plush !! That kind of personal touch truly made us feel like family.||We also want to thank Crispy and Bryson, who were warm and attentive, and the whole team who made sure everything was seamless. We left with full hearts and can’t wait to come back. The Shelborne isn’t just a hotel, it’s an experience we’ll remember forever.