Sophie K.
Google
Had been excited to come here for a while and left with mixed feelings..
Good bits - The food was brilliant, and the space is stunning, with a thoughtful, unique atmosphere, and the DJ and music curation were really cool. Our server was warm and professional, and I really appreciated her effort to provide a vegan option too for me.
Not so good bits - several front-of-house issues seriously impacted the evening. The restaurant was completely empty (?) but it still took us almost 3 hours to go through the whole food experience (start time of 2100 too!) with huge wait time between meals. The big sticking point was the unprofessional behaviour of some staff. Staff were literally shouting across the room, joking loudly, sitting down at empty guest tables opposite us scrolling on their phones, and at one point, a male staff member sat unannounced very close to me on the floor to fix a smoke machine, which was pretty uncomfortable.
I emailed the venue about this, and despite follow-ups of them saying they'd get back to me, never received a response. It’s sad because the concept, food, and space are so promising, but the front-of-house situation is seriously letting the experience down. I hope this reaches the right people - the space is cool and food is great, and the issues are completely avoidable. Sort it out and you'll have an excellent spot again