Debra S.
Yelp
We are visiting Bend and had a few different people recommend the Victorian Cafe for brunch. We were warned about the wait but still ended up arriving at prime time -- Saturday at 10:30 am. It's not clear at all where to find the hostess -- she's the one with the iPad at the end of the bar ... unless she's off doing something else, then you have no idea where to check in (we were not the only ones with this issue). When we finally connected, we were told the wait would be 1 hour, 15 minutes. Sounds harsh but with a terrific bar on the patio and a beautiful, warm morning, we were game -- heck, we're on vacation with nowhere to be! We grabbed a couple of tasty mimosas and a seat on the patio. While I can't say the time went fast, the people watching was bested only by the dog watching. Our name was called right at the promised time.
We ended up at an inside table by the window and fairly quickly got coffee, water and menus. That was the last thing that was quick. We made our decisions and waited for the waitress to return -- by this time, we were pretty hungry. Hubby ordered the smoked salmon Bennie, I selected the sweet potato hash, which came with a scone (or toast, but who turns down a scone?).
After about 10 minutes, we needed a coffee reheat and had to track down the waitress to ask for it. Ok, busy morning, we get it. Then the scone arrived. It was warm cinnamon with cinnamon butter and should have been wonderful. My advice -- skip the scone. It was dense and flavorless and shaped like a 3-year-old play dough project.
A total of 30 minutes passed from the time we ordered to the time our food arrived, with no ETA or check-in from our waitress. I totally understand that a popular restaurant at peak time will be busy but it would have gone a long way to hear an update from her.
Good news -- when it arrived, the food was delicious, with very generous portions. Lots of smoked salmon in the Bennie. The hash had candied bacon bits, chopped hazelnuts, goat cheese crumbles and raw curly kale in it with 2 eggs on top. Amazing combination of flavors! My only thing was that the raw kale was too pronounced; I would have preferred a more tender kale and for it to be cooked down a bit. There was so much, I took half of it home for another meal. Our bill for 2 was around $60, not including the pre-meal mimosas.
So ... VC is a little bit of a mixed bag for me. Some things are wonderful but the service issues and timing need to be addressed.