Theo Randall Cucina Italiana

Located inside the InterContinental London Park Lane, Theo Randall at the InterContinental is positioned just off the main foyer to the right as you enter the hotel. On arrival, guests are greeted at the maître d’ desk where umbrellas and overcoats are taken, tagged, and stored. We met friends who had visited before and, as we sat down, they warned us that the service could be disappointing. They described the waitress covering the section as cold, unfriendly and mechanical — an impression that unfortunately proved accurate throughout the evening. Orders were taken without warmth or engagement, and questions about allergies were repeated excessively, at least six times, often at random points during the ordering process and again when dishes were delivered or cleared. There were also several poorly judged service moments. The plates used for the complimentary olives and bread were removed while we were still eating our starters, which felt premature and unnecessary. Later, during dessert, glasses were cleared while we were still actively eating with forks in hand, which felt intrusive and badly timed. When the bill arrived, we asked for the service charge to be removed as we felt the service had been unwelcoming and the pacing inconsistent. The manager dealt with this politely, apologised and offered post-meal drinks, which we declined. The food itself was generally average. The Pappardelle con Ragù di Manzo — fresh pasta with slow-cooked beef, Chianti and San Marzano tomatoes — was enjoyable but extremely heavy as a dish. The Ravioli di Aragosta, filled with Dorset blue lobster and served with a tomato and shellfish broth, were pleasant. For mains, the Orata al Forno (pan-roasted sea bream with Roseval potatoes, fennel, Datterini tomatoes, parsley and caper sauce) was cooked well, although the Datterini tomatoes had an oddly pickled flavour that felt slightly out of place. The Branzino al Forno — pan-roasted sea bass with asparagus, Italian spinach, white wine sauce, porcini mushrooms and thyme — was also well cooked, though the porcini mushrooms were barely noticeable in the dish. Dessert was underwhelming. The chocolate cake was particularly disappointing and the cheesecake was fairly ordinary. The atmosphere also detracted from the experience. The room was very loud, partly due to a large table of around ten diners seated behind us who were speaking loudly, but also because of a live singer performing in the restaurant. With very few soft furnishings to absorb sound, the overall noise level made conversation at the table difficult.

Last visit was in 2015 and a lot has changed ever since. The restaurant was refurbished however one thing that didn’t change is the simple yet tasty and well presented and delicious food. Mr. Randall himself is always present making sure the food is perfect. The menu isn’t too long and a degustation option is available too. I enjoyed the seafood risotto, simply the best I ever had. Panna cotta was absolutely amazing. Attentive service, from the managers to the waiters everyone was extremely attentive and friendly. The restaurant is at the Intercontinental Park Lane, nobody will be disappointed.

From the moment we arrived 2/11/26 for lunch as a party of 3 the experience was wonderful. Vanessa our server was professional, attentive and lovely. We ordered the lunch set menu which was an incredible deal and well executed. The dining room was well lit and so inviting. We all had the beseola. Then one fowl and two pastas. Cheesecake and affagato for dessert. The food was just delicious and we enjoyed everything. They had a serve charge which is well earned as the staff is great! I would eat here again. For the price the value is amazing.

Really good food . Excellent presentation and not too expensive. I had the regional tasting menu which was very good value for money 5 courses 3 glasses of wine and a glass of prosecco all for 85 pounds. Peter who served me was a delight his customer service was excellent and the somallier was amazing with his extensive knowledge of the wine. Will definitely be returning here

Sunday brunch @InterContinental Park Lane in the Theo Randall Cucina Italiana restaurant. £69 per person for unlimited starters, brunch items made to order (eggs, crepes, pancakes), bakery, Sunday roast and desserts (£55 without the roast). Booking is for 2 hours. Sunday roast options were unlimited and included (a really good) Beef Wellington, chicken, slow roast lamb (a favourite), sea bass and mushroom en croute with roasties and veggies. £20 extra for free flowing sparkling wine (for 90 mins). The dining room had a very casual vibe and full of both couples and families with young children. The price point puts it in a special occasion category but with a relaxed atmosphere. I was expecting more options but in this case it was quality over quantity. #sundaybrunch #sundayroast #london #beefwellington #allyoucaneat

Came here few weeks ago. We had high expectations as we had heard very good things. Had a late evening booking. We ordered two starters, baked cheese soufflé and a tuna tartare. Both were okay but nothing special, the tartare had little taste and lacked basic seasoning. I informed one passing waiter and he offered something else, I declined this as we had a few other things coming. After passing on our comments to the chef, he also agreed with the taste and seasoning of the tartare. The soufflé was very dense and also had no real taste. These were disappointing starting dishes. The tartare was taken off the bill. After, we had the cappelletti filled with veal, this was very good and we both very much enjoyed this dish. We then had the pappardelle ragu. This again was nice but nothing to shout about. The meat quality was very good but the sauce was too rich for us, glad we shared this as neither of us could have had it to ourselves due to the overall richness. Last dish was the guinea fowl, the meat was cooked really well, juicy and flavourful. However the veg underneath had no bite or crunch. It was almost a mush of veg that had no flavour to it. Last thing to mention is we felt very rushed at the end of the meal. They were setting up for breakfast and banging around with trays and cutlery next to our table and around us. I understand this needs to happen for the service next morning, but our conversations were interrupted with constant clattering. Majority of the waiters had also left which made us feel like we were holding them up from closing early. Not what we expect when being in this environment. However, the staff were really friendly and helpful throughout the evening. In terms of the food, maybe we caught them on an off day but we were disappointed to say the least. We had high expectations of the restaurant but were left unfulfilled. Maybe one day we will try the restaurant again but not any time soon.

Went here for the regional tasting menu. The service was charming and attentive. The food was utterly delicious. I’m surprised by a lot of the reviews saying there is no atmosphere, it felt warm and welcoming and the live music was a nice touch. Wonderful birthday treat!

First time at Theo Randall, We had the Tuscany regional tasting menu with pairing wines and glass of prosecco. Would highly recommend, with the highlight dish being the torta della nonna!