True H.
Yelp
I wouldn't classify this place as a Cha Chan Tang. About 70% of the menu seems to be from the "MORE SUGAR" concept. It was around 2pm afternoon. I ordered the hot HK milk tea, but the server informed me it was sold out. This is unacceptable for a Cha Chan Tang restaurant. HK milk tea is a staple, and being sold out means losing sales and customers.
The restaurant used pork belly for the Char Siu. Why not just call it "Pork Belly" on the menu? I don't think Pork belly is not a suitable choice for named Char Siu--it's an unhealthy option, and the taste and texture will turn customers off right away. Also, Char Siu is readily available in Philly Chinatown everywhere, so why include it on the menu if it doesn't stand out?
The baked fried pork chop with rice was priced at $18.00. Why call it "baked fried pork chop with rice"? Baking alone is the appropriate choice, but there's no point in deep frying the pork chop first if it's not going to be crispy anyway. I think you should consider pan-searing the pork chop first, then baking it. How can you justify the high price--due to the rent or because the pork chop is imported from Japan?
Please work harder on your food and menu. I genuinely want your restaurant to succeed and become the best Cha Chan Tang in Philadelphia--not a restaurant that closes down in one year. Here's a suggestion: Go and taste the Cha Chan Tang restaurants in Toronto, New York, and California or visit YELP/Google their menus and pictures for inspiration. Philadelphia needs a real good Cha Chan Tang, and I hope you can fill that gap. Best of luck.