Zubin Khan
Google
We dined on the set menu at Tredwells and it was a real mix bag!
We were a few minutes early for our reservation and were taken upstairs to the bar area to have a drink and wait for our table. A lovely cozy area for guests to grab a quick drink which was pleasant.
Our table was downstairs and the decor of the restaurant was fabulous! You wouldn't miss any windows as it was very elegant and a charming space to dine.
The food was adequate, nothing really special, but nothing to complain about. Probably on the higher price point for what you get, but apart from that it was tasty, hit the spot but not spectacular.
The problems we had were not with the food but with the mixed quality of staff. There is an air of snobbery among some of the waiting staff, i do hasten to add not all. But as 2 couples in their late 30s we got a vibe of abruptness and rudeness by one of the waiting staff.
It wasn't peak dining time (5pm) but the restaurant was still quite busy, so it must be quite popular! The lady that initiated conversation and made us feel welcome was pleasant and very helpful. However when the gentleman came over to offer us an option of drinks we couldn't say the same. Our three course meal came with a complimentary drink. It was a gin based drink. Unfortunately 3 out of the 4 guests requested if it could be substituted for another spirit or even a soft drink due to preference. the rest of the ingredients to be the same, just a change in spirit, to Vodka - which is comparative in price. There was absolutely no budging. Even a request of a substitution to a non alcoholic drink was greeted with animosity and rudeness and subsequently all our dishes were slammed on the table, eye contacted avoided incase we tried to get their attention and the service went drastically down hill.
I won't be returning in a hurry unfortunately. The food was decent, but the staff left a real bitter taste in our mouths.