Christina W.
Yelp
We came here to celebrate my husband's birthday. The food was great, no complaints there. But the service was disappointing and dampened our celebratory mood a bit.
At check-in, the hostess immediately noted that we were celebrating a birthday and started flipping through a small stack of cards (I assume for birthday celebrants), but couldn't find one for us. It was awkward watching her search only to come up empty handed, but hey, at least the menus she gave us had a generic "Happy Birthday" at the top!
Right after we ordered, a couple was seated next to us and their server (different person) asked if it was their first time to the restaurant (it was ours, too). The couple said yes and their server immediately went and brought them complimentary welcome champagne. It was a little disappointing that we didn't get the same warm welcome when it was our first time AND we chose this restaurant to celebrate a special occasion.
Adding insult to injury, the server for the table next to us started reciting the day's specials -- something our server never bothered to share with us before we ordered! Turns out they had pan seared foie gras on the specials, which is one of my favorite foods in the world and something they do not list on the menu (due to CA regulations)! We then had to flag down our server to see if we could hear the specials and add the foie to our order. Instead of apologizing, she made up a weird excuse that she didn't tell us the specials because they can pop up throughout the night depending on if they run out of other things on the menu. I honestly didn't believe her and, based on other reviews, it looks like foie is regularly an off-menu special.
Fortunately, all the food was excellent. We ordered the scallops (amazing and a must try), ahi poke (also excellent, not your typical poke), pork loin, and the last-minute foie gras (so glad we overheard the specials). We ultimately didn't order dessert, but I've read on other reviews that people celebrating birthdays have gotten complimentary birthday desserts and I saw other tables get dishes with birthday candles. We weren't offered anything, so again, disappointing. Still, given that I was happy with all our dishes, I'm giving them 4 stars.