Audrey G.
Yelp
I would give this restaurant 5 stars for the mushroom udon dish I had tonight but when one dish comes out and one person gets to eat BUT there are two people at the table, there is a big problem.
We went in for an early dinner and the place was empty. A group of three came in after the two of us. We ordered and the other table ordered. They got their appetizer and then we got the mushroom dish along with the rice that we ordered to go with the special of the day, an eggplant and tofu dish, that my dining partner ordered. Many take out orders were picked up while we waited. We asked three times where our other meal was and we were told each time that it's coming out right away.
I was almost finished eating when my dining partner said that this was ridiculous. She walked over to the cashier/kitchen area and saw the kitchen staff filling take out boxes. She asked one more time if her meal was ready, but it wasn't, so she cancelled it and I paid for my meal, and the rice. I asked the server to remove the rice from the bill since it was ordered to go with the invisible dinner, but, I had taken a spoonful of it, so the server said no. And we left.
I can't decide if it was the server or the kitchen. I said the kitchen was slow, but, quite honestly, many takeout dinners were picked up in the interim and indeed, the server should have pushed the cook to feed people at a table.
Really, I think they should have brought the dish out , if it had been ready, and not charged us for it, to keep the customer. Instead, my family will not go there again.
They lost a customer and her family and friends.
What a shame.