Videri Chocolate Factory - Chocolate Bean to Bar

first time coming in and the chocolate was pretty good! they make them in house which is neat. i liked the lemon chocolate the most. the others were good but a little too rich for my taste. the ice cream with toffee was probably my favorite. soft served ice cream with crunchy bits of toffee. it is on the pricey side but i still enjoyed my experience and the food items nonetheless. the outdoor seating is nice and is dog friendly.

A must see! Very cute, self-led, and informative tour. The chocolate tasting was very fun and I was blown away by the flavors. They have coffee, ice cream, truffles, and local gifts in addition to chocolate bars. Excellent staff!

Videri chocolate factory is divine. They actually make their chocolates here in this building. You’re able to tour the facility and if you participate in a scavenger hunt you get a chocolate treat for completing it. You’re also able to sample their chocolates, and they have a healthy variety. Most of their chocolates are dairy free. Videri sells chocolates and soft serve ice cream, while inside the same building there is Black and White which sells coffee. The sitting area inside is cozy and they have free WiFi. There is also a nice patio area to sit beside the building and also some benches outside of the entrance. This is a high quality and super friendly local business. They sell the perfect chocolate gifts for your loved ones. If you’re in the area you definitely need to treat yourself here.

I almost gave them four stars because it’s so expensive BUT their chocolate is so good.. I have been here multiple times - it makes a great gift, especially because it is made right in Raleigh. They have a good mix of truffle style and bars. Their hot chocolate is really good too! An added bonus is that they are attached to Black & White Coffee, another great Raleigh company

We were excited to visit but were very let down with the experience. Very small space, very limited chocolate offerings and the ice cream we read so much about in other reviews? It was boring flavorless soft serve. I really don’t understand the hype. We ordered a couple truffles, and they were nothing special. They will validate parking but when you arrive there is no way to know that. Overall, would not recommend stopping unless you’re already in the area.

We did the self guided tour taking both the laminated sheet and the QR codes. We liked the chocolate tasting and blight interesting chocolate and chocolate covered toffee to bring home. Such a fun old fashioned high quality chocolate factory.

If you love chocolate, this is a place you should go. They have various chocolate candy flavors to choose from. They had some interesting flavor combinations when we went. Their ice cream is yummy and you can also get coffee there. It's also nice that you can walk around and, depending on the day, you can see them make the chocolate.

Our last stop before leaving the town! They have really fascinating and elaborate chocolate making machines and educate us every step of the way. You can smell very fragrant and nice chocolate smell the moment you walked through the shop. You can ask for samples too! The lady there was very nice and willing to share more about the chocolates that you're getting. We also got sipping chocolate, which is really interesting because I never had sipping chocolate before! It was thick, a little tangy, but a really nice flavor.

A small chocolate factory in downtown Raleigh. This coffee factory is truely a hidden gem. There were interior and outside seating. The shop is decorated with a endearing vibe. The coffee is great with a warm and earthly taste. The coffee shop had a line when I came in but they were steady paced. I didnt wait much. The barista was very knowledgeable of the coffee they sell and products they have. My go-to place for coffee when am around the area (:

Bottom line: Videri Chocolate Factory is worth a look-see. Chocolates, coffee in a cafe, ice cream, and merchandise are available. Delicious chocolate was sampled here and the self guided factory tour with answering the quiz questions along the way to get a little chocolate reward is a pretty nifty way to get to know them. Premium chocolate=premium price. The Deets: I had a chance to visit Videri Chocolate Factory before heading over to dine out in downtown Raleigh. I really cannot believe I have not popped into here before now. The Videri in the name comes from the North Carolina state motto "Esse Quam Videri" or "to be rather than to seem" in English. There's kind of an old school flair to the aesthetic that lets it blend into the Warehouse District look well. Parking in that area beyond the paid lot next to it can be a challenge as always. Once inside, there's a lot to take in with the chocolate available as well as coffee shop, ice cream, and Videri merchandising items for sale. Once inside, you can take the self-guided tour of the factory which we did and answering the list of questions given along the way with a promise of a chocolate treat prize at the end when answering all of them. I liked this part of answering the questions to learn more about the process and Videri itself. We did get our prize, pretty tasty bite-size piece of chocolate candy with sprinkles on it. There is a display where their samples are offered in small packs as well a display of what chocolate candies are available for purchase. If it is premium chocolate then expect a premium price. The staff we interacted with were nice and informative. It was definitely worth the stop in to check out Videri Chocolate Factory and I'd like to do so again soon.

If you love chocolate, this is a place you should go. They have various chocolate candy flavors to choose from. They had some interesting flavor combinations when we went. Their ice cream is yummy and you can also get coffee there. It's also nice that you can walk around and, depending on the day, you can see them make the chocolate.

Small factory with all the chocolate your heart can desire. Great place to check out. They have a mini tour of the factory. You can sample all the bars they have (no judgment if you want them all). They even have a coffee shop for some treats as well. Cute little place, and the chocolate bars are delish. They also offer ice cream as well.

Had an excellent experience at Videri! My family and I stopped by there while we were sightseeing in Raleigh. The chocolates were amazing, unlike anything we had tasted in other chocolatier places. Was even able to get some soft serve ice cream for the kids. Already looking at the website to order some more chocolates, as gifts, now that we're back home. Highly recommend!

Able to try the chocolates before purchasing. Excellent chocolates, the peppermint bark bar was my favorite. A bit pricey but high quality chocolates.

Nice quick and easy thing to do. They do have a self guided tour. Each place on the tour had a QR code where they created videos to show the process. They only make tour chocolate during the weekdays. They also have a a coffee shop and a bonbon/ ice cream are. They have indoor/ outdoor seating and it is very calming. They also give out samples of their chocolate bars which can help you decide on your purchase.

I love that the chocolate shop is connected to a coffee shop. You walk in and can start a self guided tour of the chocolate shop. It was fun to learn about the chocolate making process. You can sample all of their chocolate and buy their chocolate bars to go. They also have soft serve ice cream made with their chocolate. I got the chocolate soft serve with the chocolate nibs.

The chocolates there are really good and you can taste the passion the people have in what they do! I really enjoyed their samples and the vanilla cardamom chocolates! Also the coffee there is fantastic. Everyone there knew the products well and were opened about what they liked and disliked!!

Made me miss NYC hot chocolate, but good quality sea salt chocolate. Non bins a little pricey

What a fun place! Protip - before you come here, make sure you follow the instructions on the website regarding getting your parking validated. If you don't, they won't. When you come in, it has a over the counter service feel with a cafe feel on the other side. When it comes o the chocolate, you're allowed to try samples as long as you keep the mini cup they give you. If you don't do this, you're totally missing out on the biggest part of the experience! :) Another thing you need to do is to walk forward to the self-help guide that has videos, explanations, and fun tips about the chocolate process. And while we were there we of course had to try the coffee.... it's about as exquisite as you'd expect. If you're in the area this is definitely a place to visit! Food Taste: 5 Overall Service: one person I think was having a bad day.. she gets a 1.. the other person was super friendly.. she gets the 5. Value of food to cost: 4 Facility: 5 Ambiance: a bit rustic and fun. Provides a great overall experience, can just get a bit crowded if you go in and it's super busy. Repeat customer: yes Dog Friendly: no

Our last stop before leaving the town! They have really fascinating and elaborate chocolate making machines and educate us every step of the way. You can smell very fragrant and nice chocolate smell the moment you walked through the shop. You can ask for samples too! The lady there was very nice and willing to share more about the chocolates that you're getting. We also got sipping chocolate, which is really interesting because I never had sipping chocolate before! It was thick, a little tangy, but a really nice flavor.

We were nearby on a very well deserved date night and I saw this place had soft serve (especially twist!) Now, new to the state we have not found soft serve down here yet. I'm assuming since it's so hot LOL so stopped in for some ice cream and some bonbons to take home to our son. This place is super cute and we love the vibe especially coming from MPLS. They offer some samples to taste the chocolates. We grabbed some s'mores, 4 bonbons and the soft serve. Would definitely recommend and we may grab some chocolates to send back to MN for Christmas gifts of some NC chocolates!!!!!! Great little spot.

When's the last time hot chocolate made you swoon?! If the answer is never, look no further than Videri Chocolate Factory. Once I had it, I thought of it often. The delicious, unmistakable aroma of rich chocolate greets you at the door. Stroll up to the chocolate counter where you'll struggle to select just one bon bon. Buy a four-pack. At the cash register, you spy a fundraiser for abortion access. These are my people. Go to the café counter to grab your hot chocolate. Oohhh, at last. Warm, rich, smooth, velvety. How did I wait this long??!! The café seating is bright and clean. Patrons are friendly. I spent some time planning my week and savoring my goodies. The chocolate aroma was better than any aromatherapy I've ever smelled. Oh, yes. I'll be back

I just love every bit of the experience here. The ladies on the Saturday night shift were just delightful. I toured the chocolate factory ,tried several chocolates and ended our evening with a swirl ice cream bowl. Thank you we will definitely be returning

Quality Chocolate is like fine wine and pairs well. Videri brings this unique experience of chocolate tasting to Downtown Raleigh. I enjoyed our visit this afternoon and intend on coming back. They offer free chocolate samples, a cute coffee bar, patio and ice cream !!!!!! Perfect for a cute date night. The service here was excellent. We sampled a few of the chocolate flavors sea salt, Colombian walnut, and a new personal favorite the Dark Milk crunch spicy vesta chocolate. Infused with habanero and scotch bonnet peppers ! I took this one home at $9. I donated my change to the local Women's Center where I have volunteered at in the past. I'm sure you're reading this, accustomed to buying chocolate for a dollar. The cheap kind. Remember, anything worth enjoying is rarely ever free or cheap. If you're pinching pennies, just go for the samples and self guided tour of how chocolate is made.

I visited this chocolate factory yesterday as part of my Mother's Day celebration. This was my first time visiting this factory. It seems to be quite popular as there were lines to buy chocolate as well as lines to buy coffee. It's a bit small inside, and it was crowded yesterday. The chocolate was rich and there were a variety of different tasty flavors. What I enjoyed most about this visit, however, was that they allow their customers to tour the actual chocolate factory. Although the factory workers were off during the weekend, it still gave me a good idea of what happens and equipment that is used.

I decided to visit the Videri Chocolate Factory following a recommendation from a friend. I have to say that my friend was right, this place is wonderful! The staff was friendly and knowledgeable about their products. I learned quite a bit about cocoa nibs during my chocolate bar tasting experience. As I waited for my order, I felt that the decor is welcoming. I was especially surprised to see a disco ball. It added a little sparkle to the ambience. I chose to try the sand cup and I have to say it didn't disappoint. The sand cup includes vanilla soft serve, toffee, delicious granola and caramel sauce. The granola was my favorite part of the sand cup. Videri also has a dirt cup, if you prefer chocolate over vanilla. I will be visiting this location again!

Cute shop! Delish chocolate smell when you walk in the door. Only tried the soft serve, but will definitely be back to try the truffles - they looked delicious and had really unique flavors.

I had the best cup of hot chocolate in North Carolina at Videri. I've been wanting to try Videri, but just never seemed to make the hours. I've tried it in a few desserts around town. We stopped by on a Saturday around 7pm and it was a little busy. It's so nice that they validate parking too. My husband and I shared a cup of hot chocolate and it was so creamy, perfectly chocolatey, and rich. The quality of the chocolate was just superb. I highly recommend a trip to Videri.

Videri Chocolate is delicious. I loved that there were so many variations and being able to select my favorite cacao percentage that I enjoyed the most. The assortments of chocolate were also nice to see and know in preparation for future visits. The staff here are nice and professional. I was offered a tasting where I could taste the chocolates before purchasing. Tasting the chocolates elevated the experience, especially when spending $8 for quality chocolate. I can't wait to return to try the vegan fudgesicles perfect for a hot summer day. It was nice to see the inside finally and where chocolate was made. There is some history and knowledge here. I can see how the brand, from bean to bar, has become a great place for the best-handcrafted chocolate in Raleigh. I want to add that I tried a slice of Apple bourbon rum cake (I believe that's the name) from the Black & White Coffee at Videri Chocolate Factory, and the cake was also very delicious. Adding Black & White to my cafe lists.

Up until a week ago, I didn't know soft serve ice cream even existed in Raleigh, NC! With this massive heatwave and temps in the 90s, of course my husband and I quickly found ourselves at Videri. We happily enjoyed 2 soft serve swirls in a waffle cone on their shaded patio. The cookie crumble topping was delicious and next time I will be trying the fudge. I cannot wait to come back for more soft serve! I will absolutely be stopping by anytime I make the trip out to downtown Raleigh! They validate parking the The Depot parking lot with a purchase. Make sure you pre-pay by cellphone (there are signs with instructions in the lot) and then ask Videri for the validation code!

Chocolate is amazing! if you like dark chocolate you will not be disappointed! They had several caramel filled and flavored chocolates we tried. Honey caramel and chewy cherry caramel were delish!

Rated by 1 to 5 being the best Ambience Customer service Location The people were nice and polite, you can do a self guided tour, you have multiple options to choose from for seating. You can have free samples of any of the chocolates that they sell.

Came here to pick up a gift and ended up staying for a while for a hot chocolate and a tour. They make the chocolate they serve and sell out of this location. Upon walking in, I took in the lovely aromas, the wrap around bar with bonbons on display, and the lovely smiles of the staff. I was able to take a quick personal tour of the chocolate factory in the back. And on my way out, I grabbed a cup of hot chocolate. It was one of the best hot chocolates I've ever had--seriously! It was super rich and not very sweet. And they made the cream into such a lovely design--I felt so special! It warmed my heart and hands!!

Random stop on our trip to Va and SO glad we did. Videri is cozy with a great vibe and how could you go wrong with a place that serves chocolate and coffee? We had iced coffee and their homemade Whoopi's pie... yum! The coffee was one of the best I've had in a long time. The staff were helpful and friendly.

We were all excited when we saw Chocolates on the sign from The Pit BBQ joint across the street. Coffee shop does not offer Chai. They offer Bonbons or Truffles but the prices for just one was high at $3.50. Most of the flavors were spicy and nothing that really stands out as special. My husband loves ice cream and he will pay high prices for boring ice cream flavors. Very basic ice cream flavors.

Best chocolate ever!!!! Only made in Raleigh,NC Definitely will be ordering for shipping!

We went for the factory tour and stayed for the ice cream. The factory was closed when we went so we didn't get to experience the actual chocolate making process but they did have QR codes at each station that link to YouTube videos of the live action. It might have been a cool experience if it was happening when we were there but the stations weren't set up in a way that makes the tour worth it on a day they don't work. There are chocolate samples aplenty and you can try them all if you want. The ice cream is pretty good and they fit a decent amount in a tiny bowl. They also validate parking if you park in the lot next to the building.

Videri Chocolate Factory is located in downtown Raleigh's Warehouse District. The location is set up so you can tour the factory and see the chocolate making process from where the beans are roasted made into nibs to being made into cocoa butter to getting poured into molds. It is not a quick process. Samples are offered in the retail part as well for some of the products so you can try before you buy. The staff was friendly and helpful and will answer any questions you might have. You will also get your parking comped in the Depot lot with proof of purchase.

Credit card only, even if you're only purchasing one 3.50 piece of candy. I don't charge anything under 10.00, so I was not impressed.

I've been a fan of Videri for a while but this was my first time actually visiting the chocolate factory! I stopped in for my birthday on a mission to get soft serve and it didn't disappoint. They they have chocolate and vanilla with different toppings, including a chocolate cowboy hat! They also have samples of all of their chocolate available and a stocked retail space (which also has pre-made gift baskets with different chocolates). There were free tours offered and right next to the chocolate counter is a seating area and coffee bar so you can sit down and stay a while. Loved the atmosphere and the staff were super welcoming and knowledgable. Worth another visit to hang out and would be a great stop for guests in town or travelers passing through!

Awesome chocolate shop and factory - you can take a quick self-guided tour of the factory part, but it's more of a chocolate store/ice cream shop. I tried the soft serve, and got some bonbons and a bar to enjoy later. The ice cream was excellent; I ordered a vanilla/chocolate swirl with hot fudge in a cone. The fudge in particular was amazing (as one would expect at a chocolate store!). Bonbons and Dominican bar were also great. There's also a location of Black and White Coffee located here, and plenty of seating outdoors.

Super well made and tasty chocolate! Their affogato and soft serve are both great options if you're looking to cleanse your pallet after dinner.

We hit this spot up for a Chocolate Factory tour and some ice cream after lunch, but there was a huge storm that rolled in that cancelled everyone's desire to get out of the car. Not for me, of course I went inside to grab some items to go and was greeted by a fairly knowledgeable associate who helped me pick out some chocolates to go. Their offerings are on the pricey side and they specialize in dark chocolate, so the lack of low percentage cocoa milk chocolate (I bought a 55% cocoa milk chocolate bar, still too dark for them lol) eliminated most of my families interest, however I am a big fan of dark chocolate so I was all in. I was not a fan of the bon bons which come in servings of four, I tried several flavors and found them to be boring and flavor wise dominated by cocoa. I was expecting more balance and the flavors stated on the box were dull. I have yet to make the hot cocoa mix, but was a big fan of them having it for sale and the price seemed fair. The chocolate bars so far have been very tasty if you can tolerate a high percentage of cocoa in your dark chocolate. The inside and bathroom was clean, but sadly their retail area was "under construction for a relaunch". I peeked in and it looked ready to me. It was nice to walk around and see their small operation creating tasty chocolate. Freshly made chocolate is always a welcoming smell too! They share their inside with a coffee company so check them out as well.

I went into this shop because I was waiting for our table at The Pit. The smell of this place was so . Just walking up to the door smelled good. I had two pieces of chocolate. I had the hibiscus chocolate. It was delicious and very rich.

I wanted to check this place out because it seemed cool to walk around a working chocolate factory. We were with a big party and the place is very small. The staff of the chocolate store was really friendly and helpful but the cafe staff were surly and annoyed. We didn't love the hot chocolate or the coffee. The chocolate itself is delicious. The truffles are really something special so that's definitely worth it if you're in the area. I'm not running back though.

Staff was very friendly and welcoming! I got to shake a dried cocoa bean and had a short "tour". The chocolate selection was scarce - I only really liked 2/4 of the ones I picked.

The tour is actually self guided and it's a single piece of paper :) Would have probably been cooler on a work day with people running the processes I was reading about? The best part was the very well described tasting from darkest to funkiest chocolate. Ice cream looked good too, but didn't need to double down

Instagram's targeted marketing is pretty flawless... it was an IG post featuring Videri's ghost marshmallows perched atop soft serve that drew me in on Halloween (Saturday). I walked up to the takeout window and was told they were sold out, but the person at the register kindly gave me a cup of their regular marshmallows which still paired well, and were just as delicious, with the chocolate soft serve I ordered in a cone ($3). My mom got a small swirl in a cup ($3). My dad and younger brother were unable to visit with us, so I opted for the Videri treasure chest (15 piece bon bon gift box - $45) to take home. I'm usually more than a little wary of mixed sets, especially from places I'm totally unfamiliar with, but Videri's set is not only beautiful to look at, but you can taste how much love they put into each bon bon. I prefer dark chocolate to milk, but this box has a good mix of both. Thankfully, even their milk chocolate isn't overly sweet (i'm looking at you, Hershey's!). I also have to give a shoutout to whoever designed the guide - the descriptions are the best I've read because they describe the chocolate and also the exterior decorations so you know exactly what you're going to get. I'm beating myself up a little bit for not taking a peek inside, but I know I'll be back as the holidays approach - their chocolates make excellent gifts!

Super great little chocolate tour and samplery! Grat explanations about flavor profiles and a product that is a standout! Not a stab in the dark! A real winner!

Willy Wonka himself would be proud of this fine establishment. Although the walls aren't lickable and there wasn't a chocolate river, there was however, a plethora of chocolate to be had. No matter what kind of chocolate you are looking for, this place has it. I can neither confirm nor deny the presence of Oompa Loompas, but they say if you listen closely, you can hear the banter of the Oompa Loompas through the wall. You don't even need a golden ticket to enter. 10/10 recommend this bonbon facility

After a delicious dinner at the Pit, a well known and liked BBQ restaurant across the street from Videri, we needed some coffee to put a little pep in our step and keep the night flowing. Not only did they have a full espresso bar, but also an extensive list of pour overs, cold brew, sipping coco and more. Our group all got some variation of a latte which came out super creamy, foamy and delicious. We all felt so fancy drinking expensive hipster coffee (pinkies up) in an old, historic chocolate factory after just stuffing faces with ribs and taters, not 30 minutes ago. The Videri environment, the craft roast variations, Sinatra in the background. it all felt so lovely and European, even. On a Saturday night around 8 pm the line was almost out the door, however it moved very quickly and many ordered to-go leaving lots of seating options for groups of 2-6. I did a little walk through of the chocolate factory in the back. They had plaques by each machine talking about the process and the history behind this particular facility. Out front they sold many chocolate gift options and locally made cards, with my favorite design being a watercolor of the Videri building itself. Prices were average, and the quality of their products makes you feel like you get what you paid for. I would love to come back and taste more chocolates and coffees here sometime. It's a lovely, indoor post-dinner setting for small groups. It's located right next to a delicious craft brewery called Crank Arm, and across the street from the famous Boxcar Arcade. There is some street parking around the block but if you're coming at a busy time you'll most likely have to pay to park in the lots. I believe we paid $10 for 3 hours; not ideal but worth having the car right there next to us when it's pouring down rain.

The lady at the end was amazing giving out the samples, especially to my 2 year old. The chocolate was so good and rich. I never had chocolate in its purest form, and it was amazing. The ambiance was off just a bit. Most of the staff was friendly. It was our first time there. The first person we saw wasn't what we expected. Her VR code direction wasn't clear. Also, when we were walking by, I heard her talking about us and then changed to say we need signs to clearly describe the VR codes. Most of the staff walked past us at first until we started asking questions. I wish we could have seen the actual production of the chocolate.

We went here with our kids to do the self-guided tour and check it out for the first time. It was very cute and we enjoyed learning more about the factory. We thought it was strange that they were out of chocolate ice cream, but the vanilla soft serve was delicious. I loved my affogato with cold brew. The only thing negative was how weirdly standoffish and hostile the staff was. They acted like they were mad we were there. It was weird and uncomfortable. It's too bad because it's a very cool setup with the coffee bar in the same space. In contrast the baristas were talking and laughing. They seemed very approachable.

Excellent quality! Hot chocolate and desserts are top notch. The tour was pretty neat too and lasted an hour

Top notch chocolate factory! We did the different chocolate tasting (could actually feel myself buzzing afterwards) and bought several bars to take home and enjoy for the next few months. I was delighted with the knowledge of the origins and what makes each chocolate different by the woman who helped us. Their chocolates are certainly luxurious and make beautiful gifts. Unfortunately I didn't take pictures as I was enjoying time with my family but I will certainly return.

On a beautiful autumn morning, I got to spend some time in this lovely space. I have had some of their chocolates before, and they are delicious, but that's not today's review. I had coffee with a friend, and this location serves Black-and-White coffee roasters. Their main location is up in wake Forest, and I had a delicious pour over coffee. First of all, this coffee was so good, I could have drank it without any creamer. Second of all, an excellent price for a custom pour over coffee. It was four dollars. And worth every penny. As the sun rose, the space turned lighter, and more airy. You could smell the chocolate cooking, and of course, you don't want to leave without getting a little treat for the road. Easy to park, the lot is free if you are visiting/shopping. Now that I know you can get coffee here, it's a great downtown addition to the custom coffee scene.

This is yet another chocolate shop were you can spend some time. There's an educational portion in the back of the store that explains where chocolate comes from and how it becomes tasty treats. At the counter, you can try their curious chocolate combinations before putting together a box or selecting pre-wrapped candy bars. If that's not enough, there's also a cafe with drinking chocolate. So, I thought the place was a nice way to see and try something new in the chocolate world, but the chocolate itself wasn't my preference. There were some interesting flavors for sure, but it was on the more bitter or sharp side of chocolates. Dark chocolate lovers would definitely like this place.