Watergate Bay Hotel

Stayed at Watergate Bay as part of the New Year package. We were a large group, kids and grandparents, so every age needed to be catered for. Overall, we would say that our stay was great. The highlights being: friendly staff and service, wonderful food, ideal for children with great free child care, a willingness to go above and beyond in making the stay family-friendly, and of course, the unbeatable location and views! The rooms we had, with a full sea view, were very cosy and nicely designed - but do be prepared for some being on the small side, and it is a shame a little more room for storage couldn’t have been included. For this price point, there is no evening turn-down service, which we would have expected. I also think that the entertainment needs to be revisited. Apart from New Year’s Eve, it finished at 9 p.m., which was about the time we finished dinner! New Year’s Eve itself was terrible. The band was awful, there was no atmosphere, and a laser show which was really disappointing. We would have been better off sleeping early! We would definitely visit again in the summer/spring, but for a New Year’s package, there is definitely a need to learn lessons and improve the experience for next year.

Unbeatable location, ambiance and views. We just go in for food and drink, it feels like it should be bar service as they’re not very attentive (although very friendly when you do get their attention), but when you do go up to the bar to order or get the bill they say they will come over to you but you could easily sit there for 20 mins without ordering a drink if you don’t ask. Most food is delicious, especially the Scallops, the burger is very average and mediocre. A great place for bar snacks and a drink with a view, but definitely could be improved.

Just fantastic! A group of us did the swim and breakfast. Beautiful pool, hot tub overlooking the beach and sauna then has thr best breakfast we've ever had in a hotel. Staff are fabulous, food excellent and location is great. Can't wait to return and stay over next time !

Popped in for a coffee and ended up having a light lunch. Beautiful location and a warm, relaxed, comfortable welcoming hotel. Food and drinks were super but the stand out element which makes this place such a lovely environment to spend a couple of relaxing hours in is definitely the staff team; they are wonderful. Thank you!

We called in on Sunday, we arrived at 11am, went to the restaurant to see the beautiful views, we asked for coffee and cake or a bakery item, we asked the young lady taking our order for drinks, and would of Loved a cake or croissant 🥐, nothing available, no food until 12pm. Very poor and we were not the only Visitors asking for 🍰 cake or a croissant. Definitely missing a trick, look after the locals and review your Service.

Exceptional staff and service. Great location. Really dog friendly. Our second family Christmas here. Just perfect experience. Children love the food, activities, play room and swimming pool.

I love this hotel. It’s relaxed, cosy and inviting atmosphere makes you feel at home straight away. The food is excellent and the staff are always so helpful and friendly. It’s my favourite place to stay in Cornwall, if not the country.

Another Memorable Stay at Watergate Bay We returned to Watergate Bay Hotel for our annual escape and once again, it delivered a memorable experience. Last year, we found ourselves without a place to stay at the last minute and the hotel went above and beyond to accommodate us even arranging three different rooms to make it work. Despite the shuffle, we were grateful for their effort and flexibility. This year we booked in advance, though the room we hoped for was already taken. Our initial room was unfortunately located next to a large vent pipe which made it feel like we were aboard a ship or plane so we requested a move. The team handled it with care and we appreciated their responsiveness. But as always, the true highlight of our stay was breakfast. The team greeted us each morning with warmth and genuine smiles creating a sense of comfort and familiarity that is hard to find. It was the standout last year and it absolutely was again this time. Their energy and dedication never go unnoticed. A special thank you to Debs, who kindly kept my flask topped up with black coffee every day such a thoughtful touch that made mornings feel extra special. We said goodbye today, but we are already looking forward to next time. I always make a point to tell the team: breakfast at Watergate Bay isn’t just a meal it’s a moment of joy and thanks to the people who make it so. Juliana and Barry Thorne