Leighdy M.
Yelp
Today it is 10/16, pouring down raining at around 2 PM. I made the terrible mistake of ordering out again because I truly enjoyed the food from here
So....I place an order similar to the one I'd had the day prior (my total was also similar).
delivery was over an hour away. When the delivery driver arrived at my door, he handed me a balled up piece of paper with what appeared to be my receipt. Inside of the paper (also balled up) was $1.76.
This was confusing because I hadn't even given him any money yet. (I had two $20 bills in my hand to give him in exchange for the food but still hadn't given it to him yet)
Now what's strange is that when I called the restaurant, I was informed that my total was $25. But when the delivery driver arrived, he said it was $30. When I finally looked at the crumbled up wet paper, I saw that the total was actually $28.24 including tax and delivery fee.
After viewing the receipt and confirming that it was the correct receipt and order, I proceeded to hand him my $40 cash. He assumed I didn't want any change back at all and almost walked away with a tip of $11.76
But before he could fully trip me up, I asked him to give me change for my cash. He opens his wallet and says he doesn't have any. All he has is one $5 bill. I ask him what type of delivery driver walks about without change?
And before he could even answer me, I handed him back his balled up receipt and the $1.76 he had given me. I take my $40 cash and I proceed to the corner store next door to make change for my bills.
He stands at my door and looks on in disbelief. As if I was supposed to just hand over $11 extra dollars for my meal naturally. Lol smh
When I arrived back at my door I handed him the $30 cash plus $1 for a tip leaving his tip at $2.76 ( being as though the total was $29.24). I politely asked him to hand me my food. He hesitated, almost holding the bag hostage for a moment before finally handing it to me.
He then huffed at me and said, "huh? What's this? They told me you would give me $5!?" "I don't work for them I'm doing them a favor!!!"
I said, "excuse me!? I maybe would have given you a better tip if you didn't just try to take it from me"
***Now, as a career server, I know how we sometimes assume that a guest has a pattern and think they may pay the same way and TIP the same thing most, if not all or the time. That may or may not always be true.
In this case, He made the mistake of assuming he was going to get ALL of my change as his tip, or at least the same $5 tip I had given the previous driver.
(They may have even coerced him to help them with delivery by telling him that I will tip well. Which they can't even judge because I only ever ordered from them ONE time.)
When I originally called the restaurant I was told over the phone that my total was $25.
My order consisted of, 1 order of scallion pancakes, 2 fried spring rolls, fried wontons with crab and cheese, and a tofu general tso. But when the delivery driver came to my door he told me that my total was $30 then proceeded to try and take my entire $40 for the trip smh.
. Smh lmao I never felt so insulted in my life. I said to this person that he is lucky he got the $2.76 he got and that his service was horrible.
And THATS NOT THE BEST PART!!!!!
. About 10 minuets after I slam my door in his face and head upstairs to enjoy my yummy meal, I receive a freakin TEXT MESSAGE FROM THIS MAN that reads,
" Thank you for your verbal abuse and just to let you know I did this for my courtesy bc they ask me to help so I'm sorry if I make you up set "don't worried I forgive you and GOD in JESUS name bless you always"
SMMFH WHAAAAAAAAATTTTT!?!?? , I thought, Lmao smh sooooo I verbally abused you because I gave you HALF of the $5 you THOUGHT you were going to get out of me!? Bye sir!!!!
So I kindly texted back,
" You are lucky you even got a tip from me. I don't believe in Jesus. You can take your well wishes and hopefully your life improves enough that you don't need to force people to tip you as you struggle to make ends meet delivering food. Horrible service!!! "
and then I said..
"And never did I say anything wrong to you. All I did was tell you that you weren't getting a five dollar tip. You got $2.75 and you better thank your precious Jesus you even got that!!! The nerve!!"
Soooooooooo needless to say... never doing that again and if I ever spend another penny at this place it will not be delivery. As many years as I've worked in hospitality I have never!!! Trash. Total trash service. Better to just not take too many orders if you can't handle the load than to have me waiting an hour and a half for a delivery that's only 3miles away AND THEN have to be harassed by some weirdo. Smmfh