Frank Fazzalari
Google
I didn’t make this reservation lightly—I was celebrating something special. I booked the reservation through the Yelp app, which clearly states "Make a reservation — Table for 2," as shown in the image I’ve uploaded. I also uploaded an example from a different restaurant showing the proper way to offer different dining options when taking reservations.
I was so excited about this visit that I arrived early and walked around the plaza, eagerly waiting for them to open. Once the restaurant opened, we walked in to find only one waitress and the owner working. The owner insisted on charging the two of us for Omakase. I explained that I had booked a table, not Omakase, and that my wife doesn’t eat sushi. This led to a confrontation that lasted what felt like far too long, completely spoiling what could have been a perfect day.
Despite the rocky start, we still ordered quite a bit, hoping to make the best of the experience. Unfortunately, the sushi was average at best, and the up-charges for searing were absolutely ridiculous. In hindsight, we shouldn’t have bothered—it wasn’t worth it.
Coming from the restaurant world, I can confidently say that being a great chef doesn’t necessarily mean you can also be the face of the restaurant or handle the business side effectively, even if it’s your own establishment.