Zippy's Ewa

End of April 2024... During my most recent visit for mine and my husband's 22nd yr. inlove/ our 17 yr. wedding anniversary. I was excited to bring him to a place I used to come to when I was a keiki (child) where the original location was apparently still currently located and operating on King Street. Zippy's Ewa was the closest one to my aunty's house, where I chose to stay for the week during our celebrations. The first thing noticed was the lack of true aloha, that welcoming and inviting spirit we kanaka pride ourselves with. That was number 1, number 2 it was difficult to get the attention of anyone to take our order, 3, the portion of food compared to the price point was questionable (at least to me and him) and disappointing. All in all, we did not have the best experience, especially my haole husband, who had never been to my homeland before. The food was sub-par and not satisfying, especially for the small child plate amount of food we both got each. I rather make it at home tbh. I did like the bakery portion, of course, and I had to get myself a slice of dobash cake before leaving Zippy's. Anyways..., this is just our personal experience and views. Please enjoy the pictures and video clips I was able to capture during our visit.

We ordered online for zippys last night we put our order in just before 7pm and it said our order was going to be ready at 7:08 we got to the drive through line a little after 7:08 but we didn't reach the window until 7:30 because everyone before us was at the window for about 5 minutes each when we got to the window I gave the lady my name she went to go get it but she came back to the window and said you have to wait 5min she want back to the counter then a boy came to the window and told us it was going to be a 10-15 min wait because the kitchen was backed up we parked and went in everyone that was waiting for their order looked pissed and they were asking each other how long they been waiting then a gentlemen came to the counter and asked the girl where was his order and that he was waiting 1 hour! and all he had was 2 spaghetti meals she asked him his name then she went to look for his order it was right there behind her on the counter NOBODY CALLED HIS NUMBER!! I was standing by the counter for 20 min and all the food on the counter wasn't even being covered or bagged the workers were walking back and forth and NOBODY WAS COVERING OR BAGGING THE ODERS on the side of where they put the slips for the orders they were just put in a pile all stuck together a girl came in she also ordered online she asked the girl if her order was ready the girl asked her for her name she had to grab all the orders that were stuck together she found the girls order and told her sorry no it's not ready and stuck ALL the orders back where it was. It didn't look like the kitchen was backed up it's was the workers in the front not even covering and bagging the orders as I was watching by the counter I was watching the kitchen they were making the orders but they had to put down in the back where they were because there was no ROOM ON THE COUNTER!!!

It's Zippy's. It's local comfort food, in a clean, friendly, busy, affordable neighborhood location. The seating system was new to me and required me to scan a QR code then enter my name and the number of people in our group to get on the waitlist. Although we were initially 10th in line and several groups ahead of us were quite large things moved along quickly. The display at the entrance to the dining area kept us updated on the expected wait time, as well as our place on the waitlist. We were called no more than 10 minutes after arriving in spite of the very busy weekend lunch rush time. I don't know if that seating system is used for dining in at all Zippy's locations since this was the first time I've seen it and it's been a minute since I've actually eaten in at a Zippy's. It's much more usual for me to order takeout. Our server was excellent and the food came very fast, even though it was 1230pm on a Sunday and they were really, really busy. There was a table made ready for us that accommodated my wheelchair but when I told our waitress I wanted to sit in the booth to eat, not my chair, she immediately pivoted to a nearby booth and showed my cousin where to stash the chair while we ate so it wouldn't be in anyone's way. She made the adjustment so flawlessly I never had a second to feel embarrassed or like I was making any extraordinary requests by needing the additional consideration and I was really impressed by her tact and her kindness. At the end of our lunch (I had chili spaghetti with garlic bread) we hit up the bakery for Napples, doughnuts, pie, and brownies to take home.

Long wait to be seated in the morning even though it was empty. Service slow. Upholstery worn in seats.

Food is just delicious now as I remember saimin noodles during my childhood in Hawaii. The flavor of the soup you can't forget, it just has that taste you can't get anywhere else. Service is good when it's not too busy but expect to wait a bit during lunch/dinner time. It's like everywhere else and worth it!

Great for late night dinner. Rather walk-in, seems like they don’t answer the phone. Be specific with your order. I don’t care for the fried chicken as I used to, now it’s hard & dry. I got the chili Moco ( bed of rice at bottom, one big hamburger patty, scoop of chili covering & topped with 2 eggs w/ Mac salad ) pretty good

Zippy’s Ewa has always been my go-to Zippy’s spot and I always order their Korean Fried Chicken plate. However, on the last few orders of my KFC plate, the chicken portions that I got were more like chicken skin. I’m not trying to talk bad about it, but I was unhappy when two out of eight pieces of chicken on my plate had meat & the rest were just crunchy skin. One thing I’ve noticed though is when I order my plate in the morning/afternoon, my plate is full of nice pieces of chicken. But when I order in the evening, the plate has less chicken meat & more skin.

Liked Everthing. Foods: Amounts is Good! Taste much Better. Liked it's Presentation...Not Sloppy. Atmosphere Very Becoming Service was On the spot.

We had the fried chicken and Korean fried chicken with Mac salad and fries. The chicken had that delicious crispy skin but moist chicken on the inside, yum! The fries were just fries but we liked their Mac salad the best out of all the ones we tried. We ordered delivery and the Door Dash driver, Blake, was communicative and fast.

I stop by this location when I visit my mom. It's at an accessible location, but the parking can be tight. There's a restaurant section on the right and a to-go counter on the left. It's not a super clean location and the service isn't as friendly as at some of the other Zippy's. But the food is good and consistent and that's really what I'm after when I stop by.

Wait time here is ridiculous. Seems like they don't know how to manage this location. Not to sound dramatic but worst Zippy's on island. Currently waiting for almost an hour for my online order. Zippy's corporate do something about this location.

My kinda soup and salad! My go to order when I get home from the mainland. Next stop Zippy's!

Waited over 20mins for a Zip min and it's not even busy. Fried chicken came out before the zip min. What's in the zip min that will take over 20mins to cook. It only has noodles, won tun and shrimp tempura. Unbelievable always think Ewa Zippys will improve but always their service is so slow.

Happy National Chili Day... Yup that's today along with National Strawberry Day and a special recognition for me as well with meeting up with a friend for lunch made it kinda special day and as I drove around like a mission needed to be done I decided to stop at Zippy's and this Ewa location does have a special place in my heart. With a much needed break this I stopped here since they do have lots of free parking and super easy access from either direction you're coming from and the vibe here is relaxing as the dining room is nice and clean, the service here is just so friendly as I jumped to order my regular chili on white rice and it was beanless for me (they have vegetarian as well) and the special was 25% which is huge and who could you some savings...me! You can enjoy their famous chili in so many other ways as mine is on top of spaghetti, but there are Chili Hot Dog, Chili Burger, or just a Chili Plate whatever your cravings they can do it and am so happy to have the lucky timing to enjoy this famous chili on their special day. Thank you!

food was amazing & fresh. Brought back childhood memories. Customer service was a1. Much aloha

To me, Zippy's is all about comfort food. I don't know if it's the greatest. I know that the quantities have reduced, but the flavor is the same so it brings back a lot of memories. This location and beach is close by so it's easy to swing by and they have both takeout as well as a dine in. The dining room is very cold so anybody who is sensitive to it being a little bit chilly because of the air conditioning bring a jacket as usual. The service of the waitresses are always very good. They always keep your waters filled if you get water. All in all, this is a good example of a well run Zippys

I got a fried chicken plate for my son and it was horrible. The chicken was so dry and cold. It was probably sitting out for several hours. He was so hungry he still ate it. Poor thing. I wish this establishment would put more pride and effort into their food. I don't plan on wasting my money here again.

When you have a hard time deciding where to eat, you can never go wrong with zippys! Love their meat sauce spaghetti and zip pac. Roast pork was a little tough but gravy was good. Ordered through the app, it's fast and easy; so convenient. You even get zip coins that you can later use to get free stuff, unfortunately the rewards expire if not used in a specific time frame!

Zippys food will always be ono and a hit. Do yourself a favor and dine in. Take out just takes forever unless you pre-order. Korean fried chicken with chili for the win. Wuntun min if you're feeling different...

Ordered an Apple Napple. It's like "Where's the Beef" commercial! Where's the Apple filling??? The napple was fresh and flaky however missing the filling.

Thank you, Dominic Manager for helping me fix my order. Please put on the app that if you want to separate your food, you will be charged $.30 extra. This way eliminate any type of unnecessary long conversation. Other than that, I am very grateful for your help. Have a blessed day.

Wtf waited one hour for my on line order so organized managed and team should have to go training sorry to say this location is the worst service

YUCK! I went only because I "heard" it is a popular spot with the locals. I am local now, moved here this past summer, not a place I would return to. Place is dirty, old, food is like cafeteria food! The steak burgers with gravy were cheap premade soy burgers, with raw onions on top, gravy and potatoes that did not taste homemade. Gross! It might work for a person who was out all night in the club and drunk. Not even that cheap if you ask me. I would compare it to maybe a village inn or even worse. Not going to return.

Ordered the banana cream pie and slices were thin and broken. Food didn't take long but was cold to the touch when we checked in the car. Unacceptable.

The new ordering system is frustrating. I called in to preorder because I only had a 30-minute break. When I got to the window, I was told I still had to go inside and wait in line since I was paying cash. That completely defeats the purpose of preordering. It would make a lot more sense if cash payments could be handled at the window instead of adding extra steps.

Aloha Ewa! Food was of course delicious! I had won ton mein with side of fried chicken. Yummy! Nice ambience. Clean bathrooms. Great service! People were like ohana... classmates popping in... good to see people from our roots in Ewa....mahalo Nui loa Ewa Zippy's!

The food is what you'd expect from Zippy's; local comfort classics that hit the spot when you're craving something familiar. But the dine-in service at this location is consistently slow. Every time we've tried to eat in, we end up standing around waiting to be seated with zero acknowledgment from the staff. It feels like they forget anyone's out front. Most times, we just give up and order from the takeout counter instead; which is much quicker. If you're hungry and in a rush, skip dine-in and go straight to takeout. You'll get the same food with a lot less waiting.

Updated menu, same local food. Happy to see they brought the Clubhouse back & now they serve the full breakfast menu ALL DAY! Service and timing was actually great last night, but it is hit or miss, unfortunately. This location always seems to have their AC at full blast, so just a tip if you have no insulation like me, BRING A JACKET! Enjoy :)

This place is a hit or miss. When it's not busy food takes forever to come out, but when it is busy food is out quick. There are times when you get the best service, no problem and other times it's like whaaaat? Like most occasions when we come for last minute dinner, the hostess has the most unnecessary attitude. You get told to scan QR code to get on the dining wait list (already tried) but if you have a party of 7 & more you have to talk to them and let them know, as per what it says on their QR site. Yet you just get "but did you scan the code?" Like obviously if I did, I wouldn't be talking to you!? You literally saw me walk in with a whole party? Do you not know what it says on your own QR site? Another miss; their Korean fried chicken. Why does it always come out raw in the middle?! It's not only this location too! So disappointing. Even at times their fried chicken is dry!

Don't EVER use the app to order Bakery items. Ordered a 6" round cake online for pickup in the ewa restaurant,NOT COMPLICATED. got there 10 min later and waited almost 20 min to get my cake order. Waited for my name to clear the in progress board, while others walked up to the cashier and Bakery, ordered and left! In fact I would never use the app to order anything. Never got the update text, had to finally ask about my order. I told cashier it was ordered 30min ago and my name is still on the "in progress" list and I still didn't receive any text updates, she got the cake and and said "have a good one" no thanks for waiting, or so sorry for the wait. Oh by the way, no receipt attached to the bag and finally a text update 7:51pm already in the car.. ordered 7:16pm. ONE ALREADY MADE CAKE.

Server was friendly, helpful, patient & quick. Surprisingly a long wait on a Wednesday night (10/23/24) for sit down, pick up & even the drive thru line was long outside. Ample parking. Lots of inside seating. Food, of course, delicious! Always gotta hit up Zippy's on vacay...

Never been to this zippys before.. I heard it is the busiest location and I dont doubt that...we got here around 9pm on a wednesday night and the counter and dinning room was busy and I can see why we had to wait a good 20 minutes . THe food is always good (prob taste better when you have to wait lol) Anyways of course dinning room and bathroom clean food is always good and prices always on the high side and value is ok but alot of other places with better deals. Its Zippys Doh!!!

I regret writing this review but it's necessary. I grew up eating at Zippy's and have always loved it. However, my recent experiences have been disappointing. My favorite chili has always been at Zippy's, but the portions have become so sparse, it's ridiculous. How much does it cost to make chili?

when you pay over $20 for a surf pac. you don't expect overcooked chicken.... also the food was cold....

Been here countless times and my experience has always been better than average for this location! This last time was a 5-star experience! Bf and I came in after a long day of travel. We wanted something quick and decided on a Zip Pac for me and Zip Pac Deluxe for him. It was NYE and we felt terrible coming in 30 min before they were closing the dining area at 3 pm for the holiday (We didn't know until we got there). We decided to chance um and checked in with the hostess. She was so kind about accommodating us. We were impressed with the service - no attitude or sassiness as I would have understood given we got there at an inconvenient time. Then the food! Given we were there last minute I was expecting maybe some of the food may have been sitting around already but everything was fresh! The fried chicken and mahi mahi were piping hot out of the oil, not greasy or dried out. Generous serving with the rice, teri beef. Our zip pacs hit the spot having travelled that day and was a perfect meal to start off this trip home. And even better was the Zippy's Ewa team for accommodating us with so much aloha on NYE. Mahalo!

Went at 3:23pm- loved it! No line! The manager took my To-Go order, and she was a breath of sunshine! Very patient with me, because I really couldn't decide what to order. Her name was Hazel M. I also got a free long john pastry because of my birthday! ZIPPY's is fortunate to have such nice, respectful and courteous employees. Thank you Hazel!

Always da best fast and very good food. Pastries specially the ube long John is terrific

We ordered from the take out side and sat down and awaited our number to be called. Once we picked it up and sat down The French fries were cold along with the Portuguese bean soup. Then 2 parts of the order were wrong, but we are regulars at zippy's and normally it's a 3- star and sometimes a four, but today just happened to be a tough day I guess. What really stinks is the size of the cup they give you for free water. It's the size of a Dixie cup so I asked for a large water and they charged us 78 cents!! 78 cents for a cup of water!!! I can see 50 cents to include tax to pay for the cup but zippys is a local favorite so why the need to take advantage of us? A paper cup must cost 10 cents each with shipping cost let's say 20 cents so why not charge 50 cents including tax? You're still making a profit. It's water after all. We love zippys. My kids love zippys and I take my grandkids to zippys. We like the ambiance too! But, the prices are being raised and the quality has dropped. Fries taste better hot upon receiving them and shocked that my Portuguese bean soup was cold, but like I said, maybe a benefit of a doubt is required. I will go back, but if it's the same, I will take family there less often.

Can you believe it's my very first time checking into Zippys? It will probably be my last time also. This location is huge. Parking is plenty. So much room at the bakery side. The restaurant side is also clean and spacious. Our waitress was very friendly and accommodating. Most of Zippys entries are fried and fried some more and loaded with carbs. Definitely gotta try it. Don't get me wrong, I loved mine. Hot dogs, slice of spam, Korean fried chicken and thigh. Smothered with chili and rice to balance. Not to forget mac salad. My party ordered kids' milk and a few soft drinks and ice tea. Each of them were $5. Yes, $5 for each. Not too happy about that. At least, I can say I have been to Zippys.

Awesome Its the next stop Foood fun family Most definitely experienced food Hot and fresh

One of the better Zippy's dine-in on island. Got the chicken trio with chili cheese fries. Clean, good service, bathroom close by, can't complain.

Ordered the local favorites platter and my sister ordered the Korean chicken platter. We both received text that our orders were ready for pickup. I drove there and mine was ready but my sisters wasn't. Had to wait 10 minutes which made no sense because we were already notified it was ready. Mind you I went 10 minutes after receiving the texts and I still had to wait. My platter was missing the kats sauce and the tartar sauce which pretty much made the kats just plain chicken and the fish plain as well since neither has very much taste without the sauces. My sisters Korean chicken platter barely even had any sauce so it was flavorless chicken as well. It was crispy but it was too much where it was hard to even eat the Korean chicken because it was too over cooked. Hard and dry. Everything was just terrible today. Luckily I was able to somewhat save the local favorites platter by making homemade sauces but it defeats the purpose of buying takeout. Overall terrible experience.

It's been years since I've visited Hawaii. So like Shake Shack in New York, or Whataburger in Texas, or even Roscoe's in SoCal, I felt the need to try Zippy's in Hawaii before the end of my vacation. No relevance in food categories, but I had to try the local 'love it or hate it' food chain in-person. Glad I tried it too! Here's the scoop: Dining / Atmoshphere: ~ I don't recall seeing tables, but there were good-sized booths, and they appeared to be clean. Nothing fancy, just setup similar to a Denny's or IHOP. ~ Average talking family noise-level type of atmosphere. It did get a bit louder, as it got busier in the short time we were here. Food / Service: ~ Chicken Trio ($17.25) to try it all! This had chicken katsu, a fried chicken thigh, and Korean fried chicken with rice and mac salad. I didn't care for the mac salad as it was bland imo. The katsu I liked, but the KFC and thigh was a bit over-fried. I used the chili (no beans) to soften things up. ~ Zip Pac Deluxe ($20.95) was a local favorite with steak, crispy fish, a slice of spam, and a fried chicken thigh. Mac salad and chili on the side. This was a better combo with a little bit of everything. ~ Zippy's Famous Chili ($3.05 small bowl side) which is what they're known for and the reason why I wanted to come here in the first place. And I gotta say, it tastes just as good as their frozen chili packs from Costco lol. It's a versitile chill that can go well in a burger or hot dog. But good with any type of fried chicken in this case, I guess. I still liked it. ~ Grilled Cornbread ($3.10) good stuff. Not too buttery and not too dry. I dig it! ~ Napple Apple pie ($4.40), now this came out warmed up and yummy too! ~ As for service, we were helped by Jadelyn, who was on-point from start to finish! She made decent suggestions, took our order, and filled our water glasses when needed. When It got busier, she kept things positive and kept on smiling. She's the reason for the fourth star. Otherwise, Zippy's gets a 2- or 3-star review out of me. In closing, will I be back? Probably, but only to try a Chili Omelette with a side of Chili Cheese Fries. At least now I can tell folk, "Yes, I've been to Zippy's, and I'm glad they are all over Hawaii!"

Food is usually consistent. It's Zippys.. Except my chicken that was pretty dry. Service was ok. Our server was very sweet and apologetic but it was late and the kids food came out last. Our server took off the saimin that took 35 minutes to come out. Yes, I'll be back. Ewa doesn't have a lot of options after 8pm.

For starters they was really rude. Let someone go ahead of me and that's not right. I ordered mini breakfast and it's like no eggs. I got egg whites. It it's so small.. this is not the first time I buy this.. but very upsetting.. also, the music was loud and it had lots of swearing. I don't agree with that kinda of work ethics.. I will not be going back..

I've watched this restaurant get worse and worse over the years. After waiting 30mins for my online order, I then got stuck in the parking lot for another 15mins because their drive thru line was backed up. They also make the worst fried chicken. It's so dry and rough, I wouldn't even feed it to my dog. Stay away from this place. Try Kapolei or Waipahu instead.

Try the dobash cake!!! The food is home to the island and the service can be okay. It is a typical fast food restaurant

Pretty decent sized location. Not too busy when I arrived, so I was assisted very quickly by a very friendly server. Ordered the loco moco and it instantly became one of my faves. The meat was cooked just right and was very flavorful (basicallya meat patty). The gravy was savory and not too heavy and served in a bed of rice with eggs on top. The ratio of rice to everything what was perfect. I hadn't eaten that morning, so this was a great breakfast. Menu had a lot of options as well, so I found myself going back and forth on some selections. Will definitely come back to this location!

This zippys always take so long if I'm just trying to get takeout. Dine in is fine. Do not go to this zippys for takeout unless you like waiting. Estimated time of order was 10:55, got pushed to 11 and currently writing this 11:30 as a hungry filipino who just wants some korean chicken.

First time going to the Ewa Beach Zippy's I was very surprised with the amount of parking and the space for inside dinning and take out. The take out dinning area was kept clean and the counter staff was very nice and pleasant! We had the Fried Saimin noodles which was a little salty but very flavorful and tasty! The Korean chicken plate was tasty and with a slight crispy texture, and the Mac salad was also very good not overly dominated by mayonnaise. I enjoyed the spacing of the tables and they have a take out restroom and also one for the dinning area. They also had a lot of hand sanitizer posted around the restaurant and dining areas.

I made an online order 1 hour prior to pickup for mac salad thinking it would save me some time. The app said my order was ready at 3:10pm, but I got there later due to traffic. I decided to go through the drive-thru line which had about 6 vehicles on front of me. I waited for over 7 minutes but the line did not move, so decided to go inside instead. When I got inside, there were about five employees behind the counter and no one taking orders or at the pick-up pre-paid line. There were two people in front of me, one that was waiting to pick-up and another customer waiting to order as no one was taking orders. It was a little disappointing that no one acknowledged our line but they did appear a bit busy for 3:30pm in the afternoon. I waited another 10 minutes to finally be helped in the "paid and pick-up here" line. The employee who ended up helping me was nice. No one acknowledged the customers inside and was more focused on the takeout window and phone orders instead. At this point, a Manager or Supervisor should have noticed it and had someone help the inside counter as there were six of us in line waiting to be helped. I hope that their service will get better. We use to come to this location all the time but haven't been here in a bit. When I left, I noticed that I would have been fourth in line in the drive-thru which means that they only helped three vehicles while I was inside. It looked a bit hectic, but if orders were not ready, they should have had them wait on side to assist the others in line. All in all, I was there for 20 minutes waiting which was very long for ordering through the app.

Thank you to the members at Zippy's Ewa takeout section!! I went in to use some fundraiser tickets that I had purchase from family for her cheer competition. Since I was picking these up for family on Kauai and they all wanted chili. Instead of giving me plastic containers that will probably spill or be damaged during my flight they offered to give me the sealed bag instead. It was a busy morning with all the hungry customers in and out of that place. But the staff were moving and still had a smile. They deserve a raise for all their hard work. Thank you again to that morning crew that was working, you made my experience and my trip a lot less stressful.

Zippy's is a classic restaurant to dine in or order takeout for its comfort food. So i don't expect anything gourmet or even high quality but I feel like Zippy's has gone down hill throughout the years. I like their food, their chilli is good, i wouldn't get chilli anywhere else because Zippy's is like known for their chilli. But when i arrived to pick up my food after doing a doordash order pick up, my food was super cold, not even any heat under the tupperware, straight cold. It just makes me wonder lots of things. I know Zippy's food isn't made super fresh on the spot after placing an order, that's why I don't expect so much from them. I could place a pick up order 2 mins prior and I know my food would be ready because it's not fresh so the fact that they didn't even bother to heat up the food for me is something else like they don't care at all. And i'm not sure what the policy is with utensils but i got zero utensils. As for the food I ordered, chili is good obviously, you can't mess up chili, chicken is good with the sauce I poured(photo doesn't have the sauce on). Mac salad was bland. The Corn bread was not good, it was cold and didn't taste good at all, and i've had great tasting corn bread before.

I've been to Zippy's quite a few times since my last review, but it's always for the breakfast plates. We usually order through the app for pick-up and enjoy our breakfast plates on the beach. The orders are on time and I don't think we've gotten an incorrect order yet. My go-to is the bento with rice, eggs, Portuguese sausage, and either bacon or corned beef hash. My new favorite is their chili. A side of their chili with the breakfast bento is *chef's kiss*. Next time, I think I'll try the chili moco.

What a poor excuse for an apple pie with only a single slice of apple. New owners clearly only care about profits.

Gotta love Zippys. Picked up family for the swap meet and we all came home hungry. We stopped in at the Ewa Zippys for lunch and all left happy. Had the Katsu Chicken which is always good. Simple, affordable comfort food in a clean restaurant with great service. What more could you want?

I'm probably blowing this all out of proportion but I'm steamed. I ordered through the APP three pieces of Jin dui. I received an email it's ready for pickup 6:17. I arrived and checked in in stall 2. 6:25 l called and was told it would be right out. 6:32 others have come and gone. 6:40 others have gone in and came out with their orders. Called again. Order is ready. Someone is bring it out now. 6:45 cars on both sides of me has come and gone. I call again and was told the person missed my order and will bring it out now. 6:50 Nobody answer the phone. So I go inside and spoke to the manager. She goes in back and brings out my order. States it just came out. Well at least it hot. Why was it ready at 6:17. And only came out at 6:50? She said sorry and offered me a drink. I was too livid to accept.