
8
"After announcing a partnership with online mental-health provider Talkspace on February 23, the boutique hotel chain began offering expanded mental-health support to both guests and employees: up to 1,000 free video sessions with licensed therapists for guests at more than 60 participating hotels (reserved on a first-come, first-served basis by emailing [email protected] with proof of stay), followed by a $100 Talkspace discount code sent in prearrival emails through the end of the year. In addition, all staff—more than 4,000 employees—have unlimited access to Talkspace sessions through year-end. The program is presented as both a guest comfort measure to boost traveler confidence and a recognition of the pandemic’s heavy toll on frontline workers amid sharply increased demand for anxiety and depression treatment." - Bailey Berg