"Combining hotel comforts with stylish home rentals across nine countries, this service assigns each guest a 24/7 guest experience specialist who handles check-in/out, airport transfers, restaurant recommendations, and on‑demand requests like fridge stocking; additional perks can include access to local fitness studios, spas, and private clubs for a concierge-driven, locally supported stay." - Ashlea Halpern, Michelle Baran