Restaurant Industry Leader Danny Meyer Doesn't Think You Need to Tip For Coffee or Takeout | Bon Appétit
"A national burger chain chaired by Danny Meyer that primarily handles fast-casual, quick transactions and takeout. Meyer has said customers shouldn’t feel obligated to tip on brief transactions like picking up food or ordering a cup of coffee—a notable stance given his previous “Hospitality Included” experiment to eliminate tipping (by raising menu prices and adding benefits) and his later reversal during the pandemic. Despite that view, the chain uses digital tablets at ordering counters that prompt customers to add a tip, contributing to customer confusion amid broader post‑COVID tipping fatigue, opaque service fees, and debates over fair wages in expensive cities such as New York." - ByLi Goldstein
