Yes, You Should Still Tip 20% on Top of a Restaurant Service Charge | Bon Appétit
"A Dallas small-plates restaurant that introduced an optional 3% benefits surcharge to help fund staff benefits; the change prompted online backlash and review-bombing but, according to ownership, left tips steady while driving double-digit business growth and increasing qualified job applicants. For eligible staff, the surcharge helps cover things like partial health-insurance premiums, parental and bereavement leave, paid time off, and professional development, with the restaurant group covering any shortfall necessary to sustain the program." - ByMaggie Hennessy
