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"Described as a source of grounded, compassionate guidance, this therapy practice is portrayed as deeply understanding of how grief shrinks your bandwidth, especially when navigating bureaucratic airline processes for bereavement fares. In the article, co-owner Tovah Means emphasizes that while some airlines still offer bereavement fares, the process can feel anything but compassionate, and she frames reaching out for help—whether to an airline agent or others—as a legitimate and necessary response during an overwhelming time. Her perspective highlights Watch Hill Therapy as a place that validates the emotional reality of loss and encourages people to choose whatever route feels least draining when they’re under-resourced and grieving." - Samantha Leal