"A year earlier, two black men waiting for an acquaintance were arrested at a store, an episode that drew national protests and scrutiny as an example of anti-black racial profiling; the arrests underscored how people of color are often asked to justify their presence in predominantly white spaces. The event led to public outrage, an apology from the company and, eventually, the city’s police commissioner, and prompted the closure of more than 8,000 stores nationwide for a daylong racial-bias training." - Jenny G. Zhang