Frustrated One Off Hospitality Employees Share Workplace Concerns via Instagram | Eater Chicago

"Led by chef Paul Kahan, I read that One Off Hospitality — described as one of Chicago’s most successful restaurant groups — was the subject of an open letter from 68 current and former employees who called their workplaces unpredictable and unsafe. The letter detailed staff-wide pay cuts, reduced hours, frozen benefits, inconsistent operating protocols, and chronic understaffing even when dining rooms were at legal capacity. After the letter went public the company met with four workers, closed Big Star temporarily after a staff member tested positive for COVID-19, and issued a statement saying managers are empowered to ban guests or call police, that safety policies exceed city and state requirements, and that the company is providing resources (unemployment webinars and mental-health support) while attempting more timely communication." - Naomi Waxman