Postmates

Uber Eats Claims It Will Tackle App Issue That Outs Its Trans Drivers | Eater

"After being acquired by the larger delivery platform, onboarding exposed profile-sync problems: a driver who had already been using a chosen name found his legal name from license and insurance still displayed in the app, and support said the chosen name would appear only as a parenthetical nickname alongside the legal name—an arrangement the driver said would out him to customers and put his safety at risk. Slow, FAQ-driven automated support on these issues ultimately led him to stop using the app and sign up with another service." - Aliza Abarbanel