"A second neighborhood bagel shop location quietly opened on April 15 with the safety of staff and customers in mind: offerings were pared back (primarily whole bagels with cream cheese) to streamline operations, orders were often capped (around 1,600 bagels) to prevent crowds, and managers surveyed employees about commute methods and household risk to determine who could safely work there. The new location was intended to replace lost farmers-market and catering income so employee salaries would remain intact, and some staff were paid to work remotely supporting online ordering and customer service." - Nick Mancall-Bitel