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"Opened on Saturday 1 October after a five-year delay from its original announcement, this Centre Point restaurant is the chain’s third London site and replaces the short-lived retro restaurant Vivi. Originally intended to be the brand’s first UK location, redevelopment work meant the Henrietta Street Covent Garden site opened in 2018 and an in-store Selfridges venue followed. The 218-seat space features an open kitchen and serves the famous xiaolongbao—each undergoing a 40-minute hand-preparation process—alongside Huaiyang dishes, cocktails and signature items such as a salted egg yolk custard lava bun. To help address London’s staffing challenges, the venue will use robots to deliver food to guests, though it’s not yet clear whether they fully replace front-of-house staff. The chain sells over 100 million xiaolongbao annually worldwide." - Eater Staff