"A group of UK customers is petitioning the chain to reinstate plastic straws after the company began phasing them out in September and switching to paper straws amid consumer and environmental pressure and anticipated single-use plastic regulations. About 39,000 people have signed the online petition arguing that plastic straws allow people to drink a “milkshake proper” and that “paper straws go all soggy in your drink.” However, a prior Sum of Us campaign calling for the elimination of plastic straws attracted nearly 500,000 signatures, suggesting public opinion may overall favor the phase-out." - Brenna Houck