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"During a three-year tenure as executive director, the organization confronted chronic underfunding that produced operational inefficiencies: low or unpaid salaries made it hard to retain talent, high turnover forced repeated retraining, and public expectations that every cent go directly to beneficiaries discouraged necessary investment in staff. Fundraising repeatedly encountered the same obstacles, highlighting the need for greater transparency, clearer communication, and structured frameworks for measuring and conveying impact so donors can be reassured about how their money is spent." - Mia Chenyze