Sandy C.
Yelp
Good food, absolutely TERRIBLE service. I used to love this place but this was the last time. I had a reservation at 7pm. When we arrived right at 7, the hostess (dressed super sloppy like a teen going to a skate park) asked us if we wanted to sit at the bar, because she had no room for us. There were several 4-tops inside available, but why wasn't a 2-top reserved for us inside? Why weren't we allowed to sit at a table inside WITH a reservation? She then looked around and asked us if we were willing to sit on the patio. We should have left right there but I said ok. We were then completely ignored by the wait staff for at least 30 minutes. The bussers are on point, delivering silverware, and water quickly and just generally paying attention. The servers were f***ing awful. I still don't know who our server was supposed to be. I think it was the woman who popped up (never said her name, but she had a long brunette bob) blaming another guy for not serving us. The table next to us was complaining, asking where "the girl" was who had served them initially so my guess is she just shit the bed and was trying to recover. Oh! I had also tracked down a busser for a glass of wine after I sat there for like 25 minutes with zero service. The dude came back over a while later, saying "she still didn't bring it over? I told her, pinot, pinot, one pinot!") When she did finally come over, she took our entire order but acted like it wasn't her job to do so and was helping us out? She then brought me a pinot noir when I had asked for a Grigio. I am no screaming inside. I had a hard day at work, thought I'd come to restaurant week and have a nice meal with my wife, but I could have gone to the grocery store, bought wine, driven home, and poured myself a glass in the time it took to get a damn glass of wine in this place.
The food itself was pretty good! My mussels were fantastic (the broth was SO GOOD!!), everything else was good but nothing to write home about. It was really colored by the slow, abysmal service. When our mains came, I asked for another glass of wine. It never arrived. At all. When she came to ask about dessert, she realized we had never gotten it and she blamed the bartender this time, saying that as people leave the restaurant he leaves and wanders around too. IT'S WINE. Only one guy can pour liquid in a glass? Besides that, even if a bartender poured it or was late, it's the server's job to bring it, not the bartender! It was just a fucking joke of terrible service. She also kept calling us "my lovelies," which was really distasteful and felt gross and placating after the horrible service. What would have been lovely is if she had comped at least the one glass I basically didn't get. Oh! And I saw an employee hit his fucking vape pen out front before serving a dish to someone. Smoke breaks happen in the back away from customer eyes, bro. Just sloppy, awful, unprofessional service. I don't know what happened but clearly the boss is away or something. It's so poorly run now. I'm so disappointed because I used to love this restaurant.