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Yelp
I'm very glad a lot of locals like this spot. I'm neither local... nor like this spot.
First time here, just passing through. Look, this is a nice place. But it's absurd to pay $19.00 for a BLT and have it come out and, if anything, it's HALF of an appetizer. I included two pictures herre to show how small it is. The darned thing looks like a dinner roll. A day later, I ate at the Oswego Grill in Lake Oswego, Oregon. It had the same vibe to it, in terms of how nice it was. My meal was four times bigger and the cost was two dollars cheaper. This was just insulting. BUT...
01. This was one of those "fancy" places where the light is left dim and the tables are all right on top of each other (at least ours were).
02. You can't really complain without it coming across like you're an a-hole or some Karen because everyone around you hears the whole conversation with the staff.
03. I tried to let our server know, in a good-natured way, when the item was brought out. I **did** say, "oh... how cute!!! That's pretty small." And the server laughed. I'm sorry she wasn't trained well enough to take a step back and read the signs. Or when she came back after I had the little fennel salad and asked how everything was and I said "I'll start on this in a bit, it's just so small I want to make sure I savor every bite." Nothing.
04. That means the only recourse left is to go from good-natured to more assertive. This puts the customer in an awkward, uncomfortable position, especially in 2023, when people are labeled as Karens and things are always recorded.
On another review site, the owner responded and said: "It seems unfair to publish such a negative review about an issue we could have corrected had you brought it to our attention."
Except, I DID bring it to my server's attention, but she had no ability read the signs... read the clues...
As "unfair" as the owner may think about "such a negative review," it pales in comparison to the unfair nature of putting a customer in the position where they are forced to go from good natured to more assertive. Again, the area we were sitting had no space between us and the other three tables. Why would that have been right? The reaction to the review is everything I need to know to also know that, no, it probably wouldn't have been handled well at that time and would have created a worse experience.
Also everything you need to know? Look at the pictures! If you feel worse about the review than you do about sending this $20 BLT out to a full-grown man, then that's all I feel anybody needs to know about the restaurant. End of story.