Brittney N.
Yelp
Please AVOID this place! It has gone downhill quick. We had it in 2022 and all was fine but when we returned last week, it was a literal nightmare. Service was slow, food was slower but the manager, Anthony, was absolutely awful. He was rude, condescending, arrogant and should not be managing a team.
My child got sick and had an accident while at the restaurant. We'd been there for a while at this point but only had our food brought out about 6 minutes before. Once I tracked our server down I asked for to-go-boxes so we could leave right away. He brought out small paper boxes. I advised him these boxes were too small as most all of our food was still on the plates. After some time he finally agreed to bring out larger to-go-boxes but upon bringing them informed me that they don't give those to customers to take leftovers because they "are too expensive" and are only used for to-go orders.
At this point I asked for the manager and he seemed to not care about the concern, never apologized and just looked at me while I advised him of the issue. He even went as far as saying, "okay, and". I, then provoked, became upset and yelled and Anthony said that I should leave. Which is what I was trying to do all along.
While standing in the hallway waiting for the rest of my party, Anthony even aggressively shoved past me...no excuse me, acknowledge or anything. I am truly shocked that this is how Chicago Q allows their patrons to be treated. Just truly awful service, awful experience, the food was cold and disgusting and I don't see this place staying in business much longer.
Let me add, I don't live in Chicago but was visiting from out of town. I however have never received this type of service in Chicago or anywhere else for that matter. During the same visit we went to many restaurants, and did not receive this strange treatment anywhere else.