Faith Trinh
Google
We are regular customers at this restaurant. We enjoy the food and the atmosphere. We always order the Dallas Combo with an extra fried rice portion, and our bills are always ranging between $65-$70, and we always remember to tip the servers — doesn’t matter if the service was good or not.
Our most recent visit, however, was very unpleasant and we left the restaurant with very bad taste. After we finished and were ready to pay, we weren’t provided with a receipt, so we assumed it was between $60-$70 like last time.
While my husband was paying at the counter, the owner(?), an old lady in there, came over to me and started inquiring me “$1 tip?” multiple times. I couldn’t quite understand what she meant by that, and she kept smiling in a very condescending attitude and telling me “$1 tip?” All of this while I was pulling out extra cash to leave on the table for the server because he did a great job.
My husband came back and told me that the bill came out to be $74, and he gave them $75, so the server and the lady assumed we only wanted to tip them $1.
All of this hassles could have been solved if the server simply gave my husband the receipt and confirmed with him how much our meal costed, and if my husband wants to tip $1?
We ended up still leaving them extra and left the restaurant, we didn’t even bother to explain the situation to them. And the lady was still smiling and shaking her head as she was cleaning up our table. I was disappointed by that attitude and again, it was very condescending of her to assume without even checking or asking the customers, especially if they want to press the customers to tip them.