Wendy A.
Yelp
I came here for Happy Hour on 7/3/24, the afternoon started off great, and the weather was perfect out on the deck, overlooking the river. We ordered a round of drinks which we all enjoyed.
We asked for some napkins/silverware, since the table was not set with any. After about 15 minutes, and no response, we asked another server who was passing by for some, and waited another 10 minutes. At this point, we had been onsite for about an hour and our food was expected to arrive any minute, but still didn't receive any. We then asked a 3rd time, with a different server, for these items, and the server came by a few minutes later, and said "we understand you requested napkins, but we are not sure what you had in mind," and offered some paper napkins that were very thin and looked like the style you would receive at some drinking establishments with your beverage. We responded and said we'll take what we can get, but truly expected to get some silverware wrapped in a cloth napkin, similar to what EVERY other table around us had been offered. I legit had expected to see Ashton Kutcher come out from somewhere, like if we were on the Punk'd reality show, and tell us they were just messing with us!
FINALLY, we were given these coveted items, right before our food showed up, and were able to enjoy our meal. The main server was a bit slow to understand our basic requests, and we did have to repeat ourselves often, and she even forgot to bring one of the drinks, I guess they were sort of busy, but. . . .
Most of the food and beverages were very tasty, however, the steak in the nachos did have a lot of gristle.
Overall, we would have preferred better service, but these mishaps wouldn't deter us from dining here in the future.