Michael O.
Yelp
DON'T WASTE YOUR MONEY!
SUMMARY - value, quality and poor customer service led me to walk out of this restaurant in disgust without even eating one whole piece.
VALUE - totally overpriced...they charge $26+ for (1) large margarita pizza. normally, that would be OK foe fresh ingredients, fresh basil, fresh mozzarella, andgreat dough. This was anything but fresh. The dough was tasteless, the marinara worse than Ragu and mozzarella non-existent.
CUSTOMER SERVICE - in one word, HORRIBLE. I complained about puzza quality and you would've thought I called her baby ugly. Both team members adopted bad attitudes, a feeling of exceptionalism and customer entitlement.
Let me share my first (& last) experience tonight....
My Order - one large Margarita pizza. It wasn't on their small menu but I was assured they could make it. trust me, I don't think they even know what a margarita pizza should look like.
2. I asked them to remake a basic cheese pizza in it's place and the pizza maker took offense. With certainty, he told me "Heck No" and was not one bit interested in addressing this customer satisfaction issue.
After hearing this, we collected our stuff and walked out. I felt like we wasted $26 dollars and mutually agreed we'd would never return.
OWNERSHIP MESSAGE - hey Mr. pizza man, thanks for ruining our night and wasting my money! I hope people read this message and run to mellow mushroom or anywhere besides this pizza joint.
OFFICIAL RATINGS -
OVERALL RATING: F
Pizza Quality: F - (freshness)
Customer Service: F - (horrible)
Ambiance: C - (limited seating)
Value: D - (overpriced)
Likely to Return: NEVER AGAIN!!!