Autumn R.
Yelp
I think this is the lowest rated review I've had to give in a while and I hate that...I've been wanting to come here for over a year as I have celiacs and yesterday I finally made the trip, but to my disappointment the staff working are weirdly unwelcoming. We arrived at about 10 am, and we were the only people in there...there were two relatively tall staff members standing right at the counter having a personal conversation and they glanced at us, continued talking and didn't say a word to us. Not even hello? Personally I don't mind if you want to carry on gossiping instead of doing your job, but the bare minimum is to address customers and maybe say something as difficult as "let us know if you have any questions"...? We were there for probably about 7-8 mins looking at the different options and perusing the menu...there was a salad we wanted to try but it wasn't listed with ingredients, prices or anything...and despite saying out loud, "I wonder if they can tell us what's in this," while looking at them...they opted to both slightly rotate away from us to continue talking. Lmao, I genuinely can't wrap my head around their lack of customer service.
Luckily right as we were about to leave after standing at the counter a foot away from them waiting to be served or waiting for a break in their conversation to interrupt and ask for help...a tiny petite and quite friendly person popped up out of nowhere and asked if we were ready to order. I have no idea how this person managed to sense that their coworkers were likely ignoring customers up front...but we were grateful for the assistance. Still weird though, the other two didn't even acknowledge this person even when they walked between the two to serve us, and made no effort to apologize for our helpful person having to come out of the back even though they were standing right there talking. Can't imagine how much it sucks working with them.
Anyways, done ranting about the horrible service, so onto the food! We purchased one cinnamon roll, it was okay. It was incredibly dense and rock solid...and almost lacking in sweetness? I ended up adding butter, honey and additional cinnamon and microwaving it until it was hot so I could chew through it easily. It was fine, in a pinch I'd eat one again if I was craving a cinnamon roll. (3/5) I also ordered a sun dried tomato and cheddar savory scone...and it was...meh. Even warmed up it's rock solid and crumbly...more like a tough biscuit/cracker consistency (almost didn't seem fresh?) and it tastes kind of like an artificial pizza flavor. (2/5) My boyfriend ended up ordering the chocolate chip banana bread...it was decent, a little dry and a little bland...almost like maybe the bananas weren't quite ripe enough? Banana flavor was light and it wasn't very sweet, you taste chocolate more than anything, and somehow the chocolate chips were still solid morsels and managed not to melt during the baking process? (3/5) He also ordered the white chocolate raspberry scone and this one was actually good! It was pretty tender and crumbly in the right way. Not overly dry and very flavorful. It wasn't his fave because the raspberries were pretty tart, but I was a fan of it...though I agree it was surprisingly sour for a baked good. (4/5) The real winner and honestly the only thing I'll actually come back for is the focaccia bread. It's a small portion for $9 but it's light, fluffy, flavorful and airy. It really was super good and we enjoyed it with a charcuterie setup...it was perfect. (5/5)
I'll definitely go back for the bread, hopefully the service can redeem itself but idk...it was such a miss that I imagine this is how they always are considering they seemed perfectly comfortable with themselves. I definitely wish there were more options they serve, and I wish there were more GF bakeries around. We used to have an amazing one in Gresham (Liberated Baking RIP) that served everything you could think of and had amazing service...somehow they went out of business but GFG is surviving even at this level of care. I don't get it.