Anthony L.
Yelp
No thanks. I've eaten here several times since it opened, and while the venue is gorgeous, the operation sucks. We were seated on the terrace on a chilly evening, and the heaters were barely noticeable. It was Sunday evening at 6:30 on Father's Day, and not busy at all, but still we sat for 10 minutes before we had a man in a suit, presumably a manager, try to upsell us by offering us sparkling water-we then requested tap water. It was another 10 minutes before a server appeared from the kitchen to take our order. I'm assuming she'd been on a break because in the 20 minutes we'd been sitting at that point, I hadn't seen her on the restaurant floor before that moment, although there were plenty of other waitstaff scurrying around. My spouse and I were hungry walking into the restaurant, and starving by this point. The drinks arrived in a reasonable timeframe but we were really hungry. A pizza stand arrived on our table next, which puzzled me because we hadn't ordered pizza...I wondered if the crudo we'd ordered to share was going to be on a large plate. Soon, one of the several dazed and confused bus staff realized the error, and moved the stand from our table to an adjacent table. I would have been livid if I watched a service item move from someone else's table to mine without first being cleaned. Soon after, two pieces of the smallest focaccia arrived with a delicious olive oil/honey spread...they were two 4" x 1" slices. We ate them in one bite and I asked the server if we could have more, to which she happily replied "yes". Soon after, a minuscule crudo that we had planned to share arrived....four slices of 1.5" x 1.5" tuna that were again, delicious, and again, gone in one bite. Then two more slices of 4" x 1" biscotti-sized slices of focaccia arrived. I was annoyed because one way a restaurant can easily and cheaply attenuate for slow service and/or small portions is with bread. The burger my spouse ordered was pretty bland which left me puzzled, because a burger is usually one of the safe bets on a menu. It was ordered medium, but came out rare and room temperature. They were so hungry at that point they didn't send it back, but asked for pepper instead. They've been feeling nauseous ever since eating it. My sea bass was delicious, but again, small portioned. When the check came the insult to injury was that not only had we been charged for that minuscule extra serving of focaccia, but the burger that was listed on the menu at $32 appeared as $34 on the check. I live year-round in the Hamptons and eat at all the restaurants, and am no stranger to having pricey dinners. But nothing annoys me more than being nickel-and-dimed on a check. This restaurant clearly needs a management change, because by being chintzy on the heat and the portions this restaurant is actually engaged in a false economy....had they made this place more comfortable and enjoyable, we would have easily sat for another hour and consumed dessert and another $100 in alcohol. Instead, I couldn't wait to get out of this place, and was so frustrated that I didn't even want to waste the breath to complain. I drove through McDonald's on the way home and had Big Mac, which tells you everything you need to know about this restaurant's inability to serve up Sunday dinner.