Danielle M.
Yelp
My family and I have been wanting to try this place for a few months, now, but our schedule hasn't allowed us to make the trip. Today, it finally happened, and we were severely disappointed.
It was very busy, which was fine, and a 25 minute wait isn't bad at all. We had never been to Dim Sum before and were highly entertained watching the carts go by filled with different foods. Because of the table size and large groups, I thought these were whole orders being brought out but I was incorrect.
We had our number called and the woman told us "Go sit at the very last table". So we proceeded, a little confused, towards the last table- which was being bussed. We waited, standing, for a moment while our table was being cleaned and then sat down. Immediately after sitting, a lady with one of the carts came over and motioned to the plates on the cart; I tried to let her know that it was our first time and we were unsure about the process. She walked away.
I decided to go up to the front just to ask about the process and I was lead back and told that I could order from the menu, choose the Dim Sum plates, or do a combo of both. We mentioned that we specifically came for the Dim Sum and he said that we just point to the plates and they give them to us. It seemed easy enough. Wrong again.
When the next cart came around, I was trying to ask what things were and neither me, nor the woman I was asking, could understand each other. So we grabbed a couple things off of that cart to try and everything had shrimp in it. Which is something that I and my daughter avoid, and I had checked and confirmed on the menu previously to make sure that there were plenty of options for us without it.
We ended up with a small series of dumplings, a couple different types of rice, egg rolls that were only shrimp inside, some fried popcorn chicken, and cold pork belly.
Nothing that we had wanted, from looking at the online menu, came around on any of the carts and the things that we got were not appetizing, to us. Unfortunately the inability to communicate made the experience very difficult and the items we chose were not enjoyable to the point that we just stopped trying and left. We had already received $115 dollars worth of food that nobody wanted or liked.
We left still hungry, and deeply disappointed in the experience. If you know how to do Dim Sum, this may be workable for you. If you're going for the first time, avoid this place at all costs.