D M.
Yelp
We recently visited (11-17-2023 about 11:14 pm) at Mandalay Bay resort casino and decided to stop by Hazel Coffee and Cocktails. This turned out to be a waste of time. Let me explain. After a flight and check in, we decided that we'd go out in search of cocktails. We had passed Hazel on our way up, and strolled down. There was no greeter, so we seated ourselves. The bartender was busy chatting and taking care of his few seated patrons and made no eye contact with, but we found seats anyway. A few minutes went by, a woman that looked like a waitress passed by with no eye contact, another was busy cleaning up something a few feet away with a lobby broom and pan. A few more minutes went by, the place was mostly empty BTW. The bartender continued to ignore us. Finally, my wife caught the eye of someone with a tray who was also trying to ignore us (perhaps we didn't look like big tippers). When she came over and asked her what we wanted, my response "better service, we have been here for a while" didn't sit well with her and her attitude returned it. End result, we left and found another place, spent a hundred bucks or so and enjoyed ourselves immensely.
Lesson, Hazel - greet or make eye contact with the folks who pay your wages, and perhaps take an order before policing the area for dropped napkins.