Sasha W.
Google
I visited Kwant Mayfair with high expectations after hearing so much about them. At the beginning, the waiter recommended some drinks and I was quite happy. I ordered my own choice first and planned to try his recommendation afterwards.
However, after finishing our first round, the service completely dropped. We had been done with our drinks for quite a while, and despite trying to make eye contact several times, no one came over or paid attention. When I finally asked a staff member who was tidying nearby for the bill, someone who hadn’t checked on us at all. He didn’t seem to inform our original waiter. Only then did the waiter come over and ask if we wanted another drink… but by that point, we had been waiting ages.
We paid and left. The food and drinks were okay, but the service definitely needs improvement. Honestly, if the service had been better, we would have ordered another round and more food.
Overall, not recommended. There are many cocktail bars in London that offer much better service and even a good drink can’t make up for a poor experience.