James D.
Google
My wife is from the Philippines, and are always looking for a half-decent Filipino restaurant in Colorado. We were in the area, so stopped by. Even the Google Maps shows them as open at 4pm, be aware it is only for Happy Hour, they don’t start to serve dinner until 5pm. No biggie, we had drinks, the lechon bowl, and the pancit, all of which were fine, but nothing amazing.
Then, as I was perusing the dinner menu, way at the bottom in the smallest font imaginable, I saw “We charge a mandatory 20% Service Fee to every order. The 20% service charge enables us to fairly compensate every team member who contributes to your experience. It is not a tip or gratuity.” Sigh, once again we’re being asked to pay the employees, which (call me crazy) is the owners job. And this isn’t the tip? So (stay with me), if we (or you) spend $200, they charge an additional $40, and if we tip 20%, that’s another $40, so between the fee and the tip, we are at 40%, or $80?
Look, I prefer to support small businesses, but this is ridiculous. We were charged a $24.40 service fee and left a tip on top. I suppose if you are wealthy or have excess cash, but it’s too much for us. We can’t justify the price for the food.
Anyway, the food was ok, no complaints. Well, the Pandan Cheesecake was bright green (food coloring) and neither of us could taste the pandan; it just tasted like cheesecake.