Wendy G M.
Yelp
I ordered two bbq rib platters with mixed greens and Mac and cheese this past Sunday. I also ordered a vegetable plate that included Mac and cheese, from Old Hickory House in Tucker, What I ordered versus what I received. I was expecting flavorful, tender, moist bbq ribs. But, I received dry, overcooked bbq ribs that seem like they had been around for awhile. Not one platter had Mac and cheese that I ordered, rather they gave me either what they had or what they wanted me to have. I do not know if they were our of the Mac and cheese because, I was never told that it was not available, and I was never asked if I would prefer to have a different side because there was no Mac and cheese.
I would not write this review if I had not had problems with this particular restaurant before. I ordered a week ago, one bbq rib platter, country fried steak, chicken wings and key lime pie. I never received the country fried steak, nor the wings or slice of pie, or the correct sides either, except for the rib platter. Instead, I received two bbq rib platters. Previously that day, I had called the restaurant because the food delivery service said that the restaurant did not have an order for me. I spoke to someone at the restaurant who after minutes of being on hold, told me that their printer was messed up and my order did not print out. But she asked someone to check for my name and confirmed I indeed had ordered. That time the bbq ribs were fresh, and flavorful, but the rest of the order was missing, and it took me more than an hour and a half to get my food and the customer service was poor at best.