Ewok
Google
If I could give zero stars, I absolutely would.
My friend’s wedding — one of the most special and meaningful days of her life — was completely ruined because of the sheer incompetence, unprofessionalism, and disrespect of this establishment’s staff and management.
First of all, the bride never even got to see her own wedding cake — a custom $700 cake that she had spent months planning and paying for. (Dropped off from freeds to this location) The staff took it upon themselves to cut up the entire cake and serve it to guests before the couple had even done their cake cutting ceremony. By the time she even realized what happened, her wedding cake was gone. No photo, no memory, nothing. Just crumbs.
And let’s not forget the food — so salty it was practically inedible. For a wedding meal that was supposed to be elegant and special, it was an absolute embarrassment.
When we tried to talk to the staff about what happened, the so-called “female manager” (who was wearing a manager tag but insisted she wasn’t the manager) was unbelievably rude, dismissive, and downright disrespectful. At the end of the night, when we calmly asked for boxes to pack up what was left, she threw boxes at us. Literally threw them. That’s the kind of treatment we got on someone’s wedding day.
To make things worse, the general manager wasn’t even physically there. I had to reach him through WhatsApp, and instead of listening or trying to help, he raised his voice, talked over me, and refused to let me even explain what happened. His excuse? He said he had “worked eight hours” and didn’t need to work any more — as if that somehow excused the chaos his team caused. He repeatedly said it was his staff’s fault, not his, and that he wasn’t responsible for their actions. That kind of attitude says everything you need to know about how this place is run.
He also claimed that the server who ruined the cake would “get a write-up,” but offered no accountability, no apology, and no resolution. Just finger-pointing and attitude.
This entire experience was beyond disappointing — it was heartbreaking. What should have been a night full of love and laughter turned into one filled with anger, tears, and shock because of how carelessly and unprofessionally everything was handled.
If you’re considering this place for any kind of special event — don’t. Save yourself the stress, the heartbreak, and the regret. No one deserves to have their wedding memories destroyed the way my friend’s were.