Starbucks
Coffee shop · Atlanta
80 Jesse Hill Jr Dr SE, Atlanta, GA 30303
Highlights
Signature roasts, light bites, WiFi, and great service from staff
Signature roasts, light bites, WiFi, and great service from staff
"A major coffeehouse chain became the center of a viral debate after a now‑deleted tweet (and accompanying TikTok) from a self‑identified barista showed a venti Caramel Ribbon Crunch Frappuccino loaded with 13 additions — including extra ice, five “banana” modifiers, and seven pumps of dark caramel sauce — that customers have nicknamed the “Edward.” The post encouraged more people to order the elaborate, off‑menu combination and sparked discussion about whether app‑based ordering removes face‑to‑face awkwardness and thus encourages extreme customizations. Many baristas say such highly specific, time‑consuming requests increase stress, slow service, and inconvenience other customers, while the company defended customization as central to the customer experience in a statement to Fox News, calling most modifications reasonable. The episode highlights broader questions about service‑work limits, customer etiquette, and how far personalization should go." - Jaya Saxena
"The chain's iconic iced lemon loaf is described as an overly sweet, one‑dimensionally tangy, yellow‑tinted staple sold worldwide; it exemplifies the complaint that many lemon cakes read as an aggressive, 'I AM A LEMON CAKE' statement—bright to the point of being cloying or mouth‑puckeringly tart—and can overwhelm or obscure accompanying flavors like blueberries or ginger." - Joy Cho
"Its long-running rewards program is credited with helping the company recover from the pandemic: membership grew by about 2.5 million in the past year, and members now account for roughly half of sales. The company leverages membership data to decide where to open new stores and to create personalized promotions, which supports expansion and higher customer retention." - Jaya Saxena
"Added oat milk to menus at all locations, helping bring the alternative into the mainstream; baristas favor oat milk because it froths and heats more easily than other non-dairy milks, and its production uses less water than almond milk, contributing to its environmental appeal in the plant-based milk market." - Jaya Saxena
phillips frank
Julius Bullock
TONIA PARKER
Dzifa Adu
Richard Cass
A Waz
Shuti R
Kai Evans
